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Rheem Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (490 reviews)
Wonderful friendly outstanding service
August 01, 2023
Overall rating

One of the one of the most professional, knowledgeable, and friendly servicemen from Sears we've ever known.

John G, Winchester, VA

A.C. Service
August 01, 2023
Overall rating

Courteous, professional & knowledgeable in reference to work required. And thorough.

Tony M, Grapevine, TX

Pleasant and prompt
August 01, 2023
Overall rating

Solomon showed up in a timely fashion, and worked quickly, and he was very pleasant

Leah D, Alexandria, VA

AC service
August 01, 2023
Overall rating

Shawn quickly recognized we had a bad breaker switch requiring an electrician so he could not check the AC at this time. He was very friendly however.

Jerry B, Brighton, CO

Great explanation of the problem
August 01, 2023
Overall rating

This was the second time Sears came to see us the first time it was running but then it stopped. When Romany came out today he explained that our filters are too thick and this could be causing the system not to work. He made sure it was working before he left. Hopefully that's all it is and we get to have a cool house.

Mirna J, East Rockaway, NY

A+ Service!
August 01, 2023
Overall rating

My A/C unit went out during our latest heatwave. It was literally 98 degrees in my house. I'm so thankful Jamie was my technician. He knew exactly what to do and worked quickly to get me up and running again. He was prompt, knowledgeable, friendly and professional. Poor guy had 8 more jobs lined up that day. Trying to imagine working outside all day in that miserable heat just to ensure others are cool and comfortable made me really appreciate the work he does. He's an incredible asset to Sears and I will be recommend him to everyone I know. Thanks again, Jamie!

Chad A, Bermuda Dunes, CA

Five star
July 31, 2023
Overall rating

Very good and informative about the problem. Helpful if anything else should happen.

Sullivan Causey, Las Vegas, NV

experience technician
July 31, 2023
Overall rating

professional technician take care of property and done their job perfectly

Manoj D, Columbus, OH

Nick
July 31, 2023
Overall rating

The technician was very punctual,attentive and informative. He made sure everything was operational and running smoothly.

Shearon B, Columbus, OH

Customer
July 28, 2023
Overall rating

Randall was very courteous, professional, helpful & did an excellent job. I wish all service technicians were as good as Randall was. I wish to give him the highest rating available.

James G, Southaven, MS

Average Rating: 4.6/5 (490 reviews)

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