Rheem Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
HVAC System Preventative Maintenance on 8/22/23
Michael L. did an outstanding job. I only want him to come out to my home in the future for any HVAC system service calls. He was very nice and friendly and explained what he was doing. He even noticed the special instructions note that I entered in the system. Please share my comments with him. Speaking of the special instructions note which only allows up to 60 characters I think this is extremely too small for us to provide the techs with as much information as possible before they arrive.
Satisfied Customer, Clearwater, FL
AC repair
Outstanding service! Best technicians ever. Repair was done efficiently and explaine everything.
Marisabel B, Ft Lauderdale, FL
Great service tech
Great personality and very experienced would have him back anytime
Mike I, Ridgeway, SC
Hot water heater maintenance check
Brian was on time, was very courteous and explained everything he did
Vivian& D, Pelham, AL
A/C Not Cooling
Great and friendly service! Prompt and efficient. Thank you very much!
Jean G, Mount Dora, FL
A/C repair class act!! 5++
I've dealt with many different service technicians over the years and have never felt compelled to give a review that rated a technician as exceptional . while experiencing An air condition malfunction during these hottest days of the year getting my system back online was a extreme priority due to the heat within my home. Albert came to my home ,immediately diagnosed the problem realizing the urgency to get my system back online . He ordered the part **the same day ****and repaired my system not requiring me to have to wait for a second appointment to fix the unit after it was diagnosed , which 90% of the other technicians would've done .. explain in detail every step of the process so what and why about the unit and what needed to be done and made it happen …Albert is a valuable asset to your Sears team.
Darren S, Port St Lucie, FL
Great service
Tech was great, quick and efficient. Couldn't have been more pleased.
Stephen R, Watauga, TX
Polite, professional and courtesy.
Awesome service, On time and told me everything he was doing.
Carrol A, Las Vegas, NV
Excellent
V nice and professional young gentleman. Did a great job explaining and fixing my AC With refrigerant. It's working better. Getting there slowly. Thank you Collin
Shehnaz B, Plano, TX
Pleasant and did a great job
He was very pleasant, he called before hand to let us know that he was on his way. Jarvis did a great job once he arrived. No complaints
Will S, Charlotte, NC