Rheem Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Serviceman
Amir called & gave clear explanation of Choice Warranties plans to complete service. He worked very hard negotiating with Choice. He stayed with the job for months. He had much to corordinate between warranty company and client. Choice authorized repair, but would not accept the bids. Give Amir a raise for all his hard work! Thank Amir for being caring and courteous to his customers.
Lane Y, Tucson, AZ
Excellent
In my view, whoever the first technician came out realized they needed the best person on this. While it may have been to some people a less than zero call / job, this young man came through. He had to get schematics which for whatever reason were never printed and placed on my device. He left them here with me so there's now with the AC unit. And pretty much set everything up the way it needs to be. I'm trusting that all the other technicians are in the same vein. Because if they aren't, take this man's work ethic and apply it to all the other technicians that you have. PS I forgot to mention this young man explained everything to me in layman terms. I didn't have to ask he just broke it down for me.
Nicholas H, Dallas, TX
Technician
James provided good information concerning the upkeep of my furnance.
Richard S, Centennial, CO
Friendly service call
Elbert was delightful and everything went as expected. I would be happy to have him back if ever needed again.
Gena B, New Albany, OH
John O
John Did a great job. He was thorough and made sure everything was working
Stuart B, Manalapan, NJ
HVAC Fall Inspection
Nick was very respectful, knowledgeable and when I had questions explained in a way that I completely understood…he's an asset to your organization and that's hard to find. I know since I manage people for many years and would want Nick in my team.
Cheri S, Round Lake, IL
James was totally awesome and helpful!!!
Can't thank James enough for coming and servicing my a/c and furnace, and giving me support about my other heater! Thanks James, you're the best!!
Denese A, Aurora, CO
Very nice
Emmanuel took the time to set up an additional repair request for the next technician and noticed an issue that my family was not aware of.
Gustavo C, Cape Coral, FL
Ac issue
Very respectful and straight forward 👏 know his work thanks so much Michael
Latasha M, Lagrange, GA
Pro's Pro
I was expecting a call on my land line, not my cell phone - which he called to let me know he's on the way. So instead of assuming that I had called off the appointment - he came on to the house - very lucky for me. He was at my door with his equipment and I apologized for the mix-up. He took care of business like the pro that he is. Now I'm set for the Winter.
Robert G, Chicago, IL
