Oven Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Technician
Once our oven repair was complete, Brian spent time to thoroughly evaluate the oven's (both upper & lower) performance with the new parts.
John L, Red Bluff, CA
Repair
The tech was very knowledgeable, polite and up to the task.
Jean C, Manassas, VA
Knowledgeable and courteous
It was a pleasure having Juan repair our KitchenAid double oven. He was experienced, knowledgeable and provided a thorough explanation. He was personable and courteous. An asset for your organization.
Katherine C, Wyckoff, NJ
Review
The technician was great and very knowledgeable of the workings of my oven.
L A, Oakland, CA
Great Tech
Highly recommend Josh. Engaged with us and explained what was going on at all times.
Betsy H, Williamsburg, VA
Rockstar Cris with Sears Service
Fast, thorough, informative and wicked smart. Gave several options and explained the Sears Extended Service Warranty great! Will be using them again for sure!
Jeff P, Columbia, MO
Competent and Courteous
Elisha came to my house today to help with my wall oven. He previously helped with my dryer. Both times, I have found him to be 1) courteous and professional 2) efficient and 3) competent. Much appreciated!
Rebecca L, Lenexa, KS
Very efficient and knowledgeable.
Quick service Igniter was ordered for top oven in double oven, and delivered within days. Andrew is a professional, knows what he is doing. Would recommend him without reservation. THANKSGIVING WAS SAVED!!
Linda M, Tucson, AZ
Good person; broken system
First visit, excellent repair guy says I need igniter and spends 1 hour on smatphone trying to make it happen. Follow up appt, tech did not have igniter, and scheduled another F/u appt for 11/22. I tried for 2 hours to reach a service person on phone to assure igniter was ordered but only got phone tree and no humans. I was able to add short comment to 11/22 visit saying "dont come without igniter". Ambrocio arrived and said igniter had not been ordered. Anticipating this, I had purchased and received an igniter through Sears Parts, and Ambrocio quickly installed and tested igniter. Lesson? Make it easy for customers to contact a Sears human!!!
Dana L, Berkeley, CA
Best service excellence
The person came right on time and with a very short time was able to fix the issue!! We are ver happy with the overall experience!!!!! 5 Stars
Achilles K, Aventura, FL
