KitchenAid Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thank you, Frank!
Frank was great. He kept me posted about his arrival time, was knowledgeable, skilled, and friendly. I'll call Sears Home Services the next time I need help with appliances for sure!
Miqra, Everet, WA
Technition
He was very nice and competent.. Fixed the frig quickly. Did some education on the problem which we appreciated.
Angelyn Lamb, Tuscaloosa, AL
Service rating for Dennis
Pleasant and Professional
Patricia L, Clovis, CA
Very knowledgeable
He was helpful and knowledgeable. He explained what to expect next regarding warranty company
Courtney M, Pelham, NY
Bryan was great
Bryan was great, the rest of your customer service sucks giant moose balls
Michael M, Rockaway, NJ
Excellent service
Don provided exceptional and professional customer service in repairing my dishwasher. He was knowledgeable and very courteous. I would definitely recommend and request Don for my next service call.
Melinda H, Georgetown, TX
Rendel S visit to Tom E residence for dishwasher repair
Rendel was a courteous respectful repair guy. Nice and informative about his work he performed. The dishwasher went through a test run and worked fine (cleaning and drying). Rendel found that a safety device (heat detector?) had failed. He replaced it and the wiring harness. He said the safety device came with the wiring harness. He said he did not need to replace the circuit board. This circuit board was the part that took so long to show up. Wish the first repairman had found the failed device and the dishwasher would have been fixed a month earlier. Due to Rendel pulling out the whole dishwasher, the dishwasher front was not even with the counter top when reinstalled. Also I noticed the dishwasher door was harder to close particularly on right side. Other than that the dishwasher appears fine. If the door becomes a concern later (won't close or leaks) I will be contacting Sears. Thank you.
Tom E, Saraland, AL
Ice-maker
Timely fixed. Appreciate having the part and able to repair
Jody W, Plano, TX
Michael
Fantastic! He explained all the problems and got right to work and solve it! We are most grateful!!
Carolyn C, Napa, CA
Refrigerator Repair
Barry is very professional and explained the problem and how to avoid it in the future. He also went above and beyond to ensure cleanliness and sanitization.
Deneen L, Wilmington, DE
