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KitchenAid Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (3,751 reviews)
Good Experience!
September 17, 2024
Overall rating

Prompt, efficient, & knew what was wrong & how to fix problems. Scheduling did sufficient questioning to have necessary parts (fan motor) on hand to make this a one trip repair.

Dennis V, Houston, TX

Very friendly and knowlegable
September 17, 2024
Overall rating

Kevin was thorough and was able to determine the problem immediately.

Rachel M, Norwalk, CT

The World Needs More Franks
September 16, 2024
Overall rating

I am so thankful that Frank came to our aid! He came out to install a part that had been ordered by another technician beforehand. Not only did he note that the new part was the wrong color, but he also diagnosed that actual problem, which did not require any parts, only maintenance. In addition to his expertise, Frank is a true professional; his manner toward me, my family, and our home was so refreshing, and truly appreciated. If we had more people like Frank in the world, it would be a whole lot better. Thank you so much Frank!

Stephanie Y, Mt Juliet, TN

Great Experience
September 16, 2024
Overall rating

Sears repair service is the best. Both technicians were terrific and very professional.

Terry G, Pinecrest, FL

Professional
September 16, 2024
Overall rating

Charles was very knowledgeable about the product and problems. Diagnosed quickly and fixed once we were able to get scheduled. Only problem was with the time we received parts and repair was completed. Extremely pleasant.

Tom F, Mandeville, LA

Review
September 16, 2024
Overall rating

Technician was knowledgeable as well as professional. We appreciate his excellent service.

Laurie B, Stafford, VA

Repair completed as promised
September 16, 2024
Overall rating

Easy to setup appointment and was on time. The up to date email on arrival time were very helpful

Ronald N, Pittsford, NY

Dishwasher service/diagnostic
September 16, 2024
Overall rating

John was professional, knowledgeable, and courteous. He offered suggestions regarding courses of action and worked efficiently. Appreciated his time and effort .

Rob C, Chula Vista, CA

Customer review.
September 16, 2024
Overall rating

Nice guy. Seemed knowledgeable. Answered my questions. Rating of 5 Thanks, James B.

Deborah P, Willoughby, OH

Professional and courteous
September 16, 2024
Overall rating

Xavier reviewed the system, and although didn't find any problems still provided some insight into possible causes.

Travis S, Atlanta, GA

Average Rating: 4.7/5 (3751 reviews)

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