Kenmore Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (39,656 reviews)
dryer
September 30, 2024
Overall rating

Sher was on par. very professional, patient. She is better than the men that ever fixed my appliances. She is very much an asset. a keeper she is. so happy she fixed my dryer after waiting so long.

Maria M, Jamaica, NY

GAIL PARKINSON
September 30, 2024
Overall rating

Tom has always fixed any problem that I had!! Very respectable he turned in the part I needed and no one had it!

Gail P, Mcdonald, PA

Friendly and polite
September 30, 2024
Overall rating

Paul was polite and courteous. He inspected my washer and while we opted not to do the repair his explanation of the repair was thorough.

Timothy, de

Kenmore wall oven
September 30, 2024
Overall rating

Paul was very professional & pleasant. Asked lots of questions about what exactly the oven was doing or not doing. He decided it was not the oven problem but circuit breaker. So we will check that.

Soni S, Natchitoches, LA

Charles Service Review
September 30, 2024
Overall rating

Charles was a patient and well mannered person. Explained very clearly the warranty plan and issues with our refrigerator. Couldn't ask for a better serviceman.

Lynn Z, Honolulu, HI

Refrigerator repair
September 30, 2024
Overall rating

Very knowledgeable, polite and answered questions. Worked hard to find solution. Communicated well and was on time.

Robert S, Appomattox, VA

Dryer repair
September 30, 2024
Overall rating

Technician was confident in what was needed to complete the project. He explained what he was doing.

Hazel B, Clinton, MD

Good Service by Technician Total Fail by Parts Dept
September 30, 2024
Overall rating

I got several emails and texts telling me that the parts that were ordered by the first technician who came over a month ago were finally in. After those scheduled appointments were cancelled and rescheduled due to delay in receiving parts, Kenny came over today to discover that the parts order was incomplete. I had him cancel the order and if/when the freezer has further issues, I'll buy another one. Probably from your competitor. Your automated system leaves much to be desired.

John P, Chula Vista, CA

Michael
September 30, 2024
Overall rating

Michael was very knowledgeable and professional. Glad he was our Service technician.

Noelia J, Waller, TX

Mr
September 30, 2024
Overall rating

He make the work correctly, but the refrigerator freezer do not come down to 0 degree.. The product best offers is to change the refrigerator..

Ruben R, Toa Baja, PR

Average Rating: 4.8/5 (39656 reviews)

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