Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rate Service provided by Gregory
My technician was quite professional and thorough. He arrived on Time. He explain ed what the problem was and corrected it.
Vernetta C, Alton, IL
Refrigerator repair
Zack Was very professional while at my house. He got right to work and didn't waste time. He explained what he was doing and was easy to understand.
Mark B, Wheat Ridge, CO
Excellent Service
Diagnosed my refrigerator promptly and gave me excellent advice. Five stars!
Betty G, Hazlet, NJ
Dryer repair
He is a great service technician very knowledgeable in his field l highly recommend him for all services Thanks Victor
Larry M, Los Angeles, CA
Rude technician
Roberto only called and never came by. After speaking with him he asked if the electrician was certified, because he should know why the oven is not working. Per the electrician the oven is running off 110volts which is normal for a gas oven. The electrician knows, if the oven is electrical it would take 240 volts Roberto rudely interrupted me, telling me to listen to him. Do not send this person to fix anything for our household. He even sent 2 text insisting and attacking the electrician's knowledge. I don't need to be stressed by the technician. The electrician asked that we ensure the oven is gas or electric due to 110 volts is for gas. We've had our oven for awhile. but unsure if is gas or electric.
S, New Orleans, LA
temperature issue with oven
Hung was polite and meticulous. He was also a straight shooter. He diagnosed the temperature issue with our upper oven.
John S, San Jose, CA
Excellent service
Willa was very professional and worked as quietly as was possible. It was a pleasure to have her work on my 18year old Kenmore Refrigerator.
Jutta B, Los Alamos, NM
11/04/24
provided a very good service and gave me some maintenance tips. THANK YOU LOUIS
Louis M, Crockett, TX
Repair refrigerator
He was very efficient .. He knew what the problem was , ordered the parts and was back to install them..He is a great asset for Sears repair service.
Cheryl N, Puyallup, WA
Shane C
Our technician was very professional and constantly worked to resolve the issue.
Gary B, Carrollton, GA