Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dan did a great job.
We have a warranty policy for our Kenmore Microwave. We've had problems with the microwave recently so we contacted the Sears warranty people. Dan was dispatched to come to our home. He was on time to the second. He was very nice. He seemed very knowledgeable. He tuned up the Microwave and it seems to be working fine. We have used Sears Home services many times for appliance matters and we've been satisfied every time.
James R, Tucson, AZ
Bruce
Excellent straight forward on time told me exactly what was wrong didn't try and pretend to be able to fix it
Pam K, Eugene, OR
Washer repair
He was efficient & very informative, friendly while he worked
John W, Forestdale, MA
Linda Outtin
Charles was very professional and polite . He fixed the dryer in quick time.
Linda O, Orange Park, FL
HVAC
Jarrod was perfectly professional, knowledgeable and thorough. His demeanor was pleasant and respectful. His arrival was timely. Well done.
Crystal N, St Petersburg, FL
Refrigerator Service
Jermaine was polite and professional. Once the parts were finally available, the problem was fixed quickly. Sears needs to do a better job of making parts available.
James S, Brookfield, CT
5
He is the best by far . Full of information explaining what and how . Very easy and friendly to work with. Recommend him to anybody any day. God's grace and mercy.
Theodore M, Georgetown, SC
Service Call
Armando was quite polite and efficient. He took the time to explain the issue and provided warranty information.
Ann W, Joliet, IL
Excellent
Very diligent and fast identifying the problem, checking to see if the part affected was in warehouse. Went to warehouse, picked up the part and installed it today. Excellent service.
Maria T, Trujillo Alto, PR
Dryer issue
The tech was on time and knew what he was doing
Joseph V, Westford, MA