JennAir Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very knowledgeable!
Erick is professional and knowledgeable. Knew exactly what we needed. Thanks!
Tim, Johnston, RI
Professional, knowledgeable, very kind
James is beyond awesome! He certainly knows his profession! I would specifically request him again.
Jerry G, Las Vegas, NV
Gianna V is the best technician
I have been having issues with my stove top turning on. The technicians that Sears sent over in a 4 month span could not solve the problem. Finally today Sears sent out a competent technician. I applaud Gianna with her ability to solve my issue and her professionalism.
Kim H, Queens Vlg, NY
Technician
Roger was our technician who was very knowledgeable, pleasant and professional. He was on time, knew exactly what the problem could be, inspected it and fixed it all on the first visit.
Zulimi C, Miami, FL
AWSOME
Jason was the best, very nice guy and knows what he is doing, if I need y'all again I want Jason please ty
Tommy D, Milner, GA
Still Leaks
I was not home My husband was here when Antonio came. He could not find the source of the leak with my Jenn-Air fridge
Hugh K, Santa Rosa, CA
Fridge repair
Excellent and professional service. Polite and right to the point.
Joseph B, Fall River, MA
Microwave repair
Excellent service. Technician in a difficult situation repaired the microwave and remained pleasant at all times and updated on his progress.
Barry P, Elkton, MD
Persistent in solving problems
I admire David's persistence in solving our problem, replacing a cracked glass cooktop. After receiving two damaged cooktops from the manufacturer, David suggested ordering through Sears. Not only was the part cheaper, but David said he could make sure the part wasn't damaged before making the appointment for installation. He directly followed up with me upon securing a cooktop that wasn't damaged. We ran into some new issues with the Jennaire stove upon installation of the cooktop. David keyed them out and followed through on fixing them. The issue with our cooktop spanned several months and David saw the matter through to its complete resolution. David evidences a high degree of professionalism making him an asset to the Sears repair team.
Leslie D, Winter Springs, FL
Refrigerator Repair
Brent arrived within the time frame allotted. He was courteous and knowledgeable and completed repair.
George C, Export, PA