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JennAir Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (260 reviews)
Very knowledgeable!
August 05, 2024
Overall rating

Erick is professional and knowledgeable. Knew exactly what we needed. Thanks!

Tim, Johnston, RI

Professional, knowledgeable, very kind
August 05, 2024
Overall rating

James is beyond awesome! He certainly knows his profession! I would specifically request him again.

Jerry G, Las Vegas, NV

Gianna V is the best technician
August 05, 2024
Overall rating

I have been having issues with my stove top turning on. The technicians that Sears sent over in a 4 month span could not solve the problem. Finally today Sears sent out a competent technician. I applaud Gianna with her ability to solve my issue and her professionalism.

Kim H, Queens Vlg, NY

Technician
August 05, 2024
Overall rating

Roger was our technician who was very knowledgeable, pleasant and professional. He was on time, knew exactly what the problem could be, inspected it and fixed it all on the first visit.

Zulimi C, Miami, FL

AWSOME
August 02, 2024
Overall rating

Jason was the best, very nice guy and knows what he is doing, if I need y'all again I want Jason please ty

Tommy D, Milner, GA

Still Leaks
August 01, 2024
Overall rating

I was not home My husband was here when Antonio came. He could not find the source of the leak with my Jenn-Air fridge

Hugh K, Santa Rosa, CA

Fridge repair
August 01, 2024
Overall rating

Excellent and professional service. Polite and right to the point.

Joseph B, Fall River, MA

Microwave repair
July 31, 2024
Overall rating

Excellent service. Technician in a difficult situation repaired the microwave and remained pleasant at all times and updated on his progress.

Barry P, Elkton, MD

Persistent in solving problems
July 30, 2024
Overall rating

I admire David's persistence in solving our problem, replacing a cracked glass cooktop. After receiving two damaged cooktops from the manufacturer, David suggested ordering through Sears. Not only was the part cheaper, but David said he could make sure the part wasn't damaged before making the appointment for installation. He directly followed up with me upon securing a cooktop that wasn't damaged. We ran into some new issues with the Jennaire stove upon installation of the cooktop. David keyed them out and followed through on fixing them. The issue with our cooktop spanned several months and David saw the matter through to its complete resolution. David evidences a high degree of professionalism making him an asset to the Sears repair team.

Leslie D, Winter Springs, FL

Refrigerator Repair
July 29, 2024
Overall rating

Brent arrived within the time frame allotted. He was courteous and knowledgeable and completed repair.

George C, Export, PA

Average Rating: 4.7/5 (260 reviews)

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