Haier Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
HVAC/furnace
He was knowledgeable and polite and to the point about the service of my Heater unit
Edward J, Surprise, AZ
checked Heating and Air-conditioning System
Jonathan was very Professional he was able to answer all of my questions and concerns.
Bertha W, Goldsboro, NC
Maintenance of heating system
Everything was perfect. The technician came when expected and was very professional. The whole experience was great.
Mary B, Maryville, TN
Got me back up and running
Very knowledgeable about the systems. Did not take too long to get back up and running. Very kind
Nicole F, Baltimore, MD
Excellent troubleshooting
Lawrence is a great technician, knows his craft, and correctly handles the job well
Luis T, Greenville, SC
James
James is very pleasant, proficient and knowledgeable. He is an asset to your company.
Doreen T, Lake Worth, FL
Winter heat check up
Great job. I requested him to return for the check up on the second furnace .
Don B, Clayton, NC
After 4 missed Appointments the 5th was ok.
Sears gave us appointments 9-28 ,9-29,10-2,10-3. they missed all four appointments without notifying us. They would just change your appointment to the next day. You cannot get a hold of them to talk to anyone. You get all mechanical voices and texting. No human beings are available. they made a fifth appointment on 10 four and made it out. The tech was very good and very knowledgeable. He did a great job but the aggravation trying to get him out was the worst I've ever experienced. They leave you no way to get a hold of a human being. Bad service on that end.
Anthony L, Wilmington, IL
Ashley reviews
She was very professional, polite , knowledgeable and thoroughly during diagnosis determining the exact problem with the unit . She also was very patient, friendly and easy to talk to and was well pleased with both technicians .
Shelby G, Terry, MS
Excellent Service
This was the second time this Service Technician came to my home for -2- different jobs. Once again he did a wonderful job. I sure hope he continues to stay with Sears Service Department if I have a different issue, I pray I get him again.
Brenda M., Palmdale, CA