Haier Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
Sean was friendly and professional. He called me 30 minutes before he arrived so I could meet him. He fixed our furnace very quickly and I was back at work in no time.
Christopher O, Cincinnati, OH
Preventive maintenance visit heating system
Solomon F advised us that the system's Defrost Board is no working. His proactive advice to order a new one will avoid potentially freezing nights if snow and ice accumulate due to a faulty defrost board. Excellent work.
Ana R, Falls Church, VA
Blake is knowledgeable
Blake is a very knowledgeable and efficient repairman. He works diligently as he repairs our appliances. He is a neat worker and never leaves a messy work area. He is definitely a keeper!
Deborah B, Sedgewickvlle, MO
Reliable and Excellent
email updates worked out perfect.. i wish there was an option to choose "Phone call prior to arrival" i checked my email 1 minute prior to arrival.. worked out Perfect.. but could have missed it Thank you for email receipts too Heat working Perfectly well. Thank You. will advance Sears Warranty to Complete Coverage.
Anita K, Chicago, IL
Fabulous Francisco !!
Francisco was helpful in letting us know what was wrong and what the next steps were.
Myrna B, San Antonio, TX
Very honest and helpful!
Very honest and helpful! Will definitely want to use again!
Brian S, Ocala, FL
Wonderful service technician diabolical customer
Richard was pleasant, knowledgeable and capable. Sears is fortunate to have him as an employee. HOWEVER the Sears customer service system is dysfunctional and useless as there is nothing to it but some E robot that schedules haphazardly and gives no option for human contact for those who need assistance. Disgusting and frustrating to the ultimate degree
Janet T, Satellite Bch, FL
Otis Review
Out of all the repair techs choice has sent to my residence, By far Otis was the kindest person, answered all my questions, he really knew his job and skills, he cleaned up all his work area. If I owed an HVAC Company I would hire him in a second…He also is a Marine and I thanked him for his service. Thank you for sending him to my residence…Jb
John D, Oolitic, IN
Thank You Christopher.
We are currently in the process and have not finished yet, please note Mr. Christopher has gone above and beyond in this process so far he is a great asset to your company. If we could give Mr. Christopher 10 stars I would. Thank you Christopher.
Wahid Z, Canyon Cntry, CA
Great
Great
Morris C, Charleston, SC