GE Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Draining problem
He don't wait for me to see if the washer make a full draining and spinning. He said that it drains few minuets ago but I want to see the full cicle to work and drain and he was in a rush Now my washer it doesn't start the cicle or spinning, He tell me that I have to make another claim
Arletth P, Columbiana, AL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com. We look forward to hearing from you.
Sears Home Services on July 11, 2024
Refrigerator maintenance
Your technician was rude and insensitive and insulted me in my home. After I paid the $75.00 I was told that it's a maintenance issue and should not expect to buy a vehicle and expect free oil change after purchase. So I told him, why am I paying Choice Home Warranty for maintenance? I will be filing a complaint with the Illinois Attorney General's Office.
Durla F, Chicago, IL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 11, 2024
The was scheduled to come out yet
Because the tech doesn't support to come out until 07/13/24
Vermetrea W, Montgomery, AL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 11, 2024
Washer
We we're waiting all morning and he never showed up so I'm not sure how too rate the experience I would like too see if we can get another technician too actually come over and check out our washer thank you
Madelaina L, Smithville, TX
Customer service response - Dear Madelaina thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 10, 2024
Ice maker repair
The first mechanic came to diagnose problem with ice maker. The second mechanic replaced one of two parts ordered. Still no ice. The third mechanic came today to install the second part ordered. Still no ice! Disappointing!
Dennis H, Tustin, CA
Customer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 10, 2024
Review for overall service not tech
I had a tech to come out on 7/1 to fix C my range through my home warranty. . He noted that we had a sensor issue. He ordered the sensor and scheduled to return on 7/9 to repair once the part came in. The part came in on 7/7 . On 7/9 a tech was supposed to come out and did not call or show.. another tech came out and noted that not only the sensor but a panel would have been B ordered as they work together. He placed the sensor and did testing, but did not order the panel that he recommended. I am hoping he reports that need to the warranty company so that we can get this rectified and not have another outage.
Michele M, Newark, DE
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 10, 2024
did not fix my dryer
I thought if i bought your home warranty and my appliance would not work that you would fix the problem. you didn't.
Beverly C, Abilene, TX
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com. We look forward to hearing from you.
Sears Home Services on July 10, 2024
no show
He never came. The machine is still making noise when running. Bad service. I want it replaced.
Davinci M, Tallahassee, FL
Customer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 10, 2024
Cooktop repair
Something went work after replacing fan knob Two burners do not work after performing repairs.
Frank Z, El Paso, TX
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com
Sears Home Services on July 09, 2024
Barn
I was told by another technician that part was not the problem so I'd give mark no star at all nor your service. As far as I know he has not been here since March
Barbara K, Queen Creek, AZ
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 08, 2024
