GE Profile Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ms
It has been a horrible experience since September 6,2023. Ralph said he could only fix oven ranges not wall unit ovens but he would try. Only my top oven was broke. When he left, bottom oven wasn't working either. Told me he took pictures and orders parts and to call my warranty company a place another service call. I did many times. Then after many no calls and no shows I finally got Pilar on Oct 3rd and he was wonderful. Had to order additional parts. Then I got the best two techs Jesse and Roger on Oct 6th that worked from 6:30/8:30 on a Friday night and had to return Sat morn at 9 ish to complete. Thank the Lord I now have a working oven!! So, we were without an oven from August 27-Sept 7th.
Judy and Rick Ellison, Odessa, TX. 79764
Awesome service
Stayed late to help us get our refrigerator working. Thank you!!
Aaron U, South Padre Island, TX
Tam's Outstanding Performance
Tam is knowledgeable, efficient, and polite. Quality person who does quality work.
Mary T, Scottsdale, AZ
Freezer was frosting up
Service provider was very professional & courteous. Diagnosed problem right away & preceded to fix it. Gave us several pointers on use & care of our freezer. Very pleased with him. Thank you
William H, Marlton, NJ
Dishwasher service
Manuel was professional, courteous and got the job done.!! A great all around experience!
Jeffrey B, Williston Pk, NY
Very Professional
Jerry was quick, polite and very professional. Thankful didn't take very long.
John B, Honey Grove, TX
Fridge Repair
Service tech arrived first time and was not able to perform work due to ice inhibiting work area. He explained issue and what to do. Appointment rescheduled. Rescheduled appointment was not updated in computer system but issue was resolved by Nathan and when he returned all work was completed and fridge returned to working condition. My wife is very happy. Thank you.
Chris A, Cumberland, VA
Professional
Very nice and prepared for the job at hand. Completed the job quickly and sufficient.
Matthew H, Coventry, RI
Great fast service
On time great service knows his stuff. Very clean
Judith G, Smyrna, DE
Good advice
Germaine was helpful by giving good advice about refrigerator maintenance and care.
Eric P, Margate City, NJ
