GE Profile Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great experience
Friendly knowledgeable and got to the root of the issue quickly. I highly recommend Robert.
Samantha F, Accord, NY
Great job.
Personable and knew what he was doing. Couldn't find the part I need to fix it bits obsolete.
Ronald S, Syracuse, NY
Range Repair
The service man arrived on time and was courteous and efficient. Problem is, he could not fix the problem. Said parts were no longer available. Said warranty service would call me. No better off than I was. GE should take better care of thier customer's products.
Gene R, Gastonia, NC
Carmela Davidson
He is amazing! Knowledge able manners and kind! Very professional!
Carmela Davidson, Orchard Park, NY
Great service
David was wonderful. He was very prompt, professional and knowledgeable. You fix the issue with my washer very quickly. I could not be more pleased
Heather Y, Auburn, WA
Visit
Daniel did his best. Unfortunately, the filter I had did not have a chip, so would not work.
Stephen W, Prescott, AZ
Best one ever!!
I have never have a repair person come to our house, who was on point with everything. He was amazing.
Sandra C, Naugatuck, CT
Service technician
Very professional. Barry was knowledgeable about his work. He was prepared for the job wearing his shoe covers without being asked.
Sheila P, Middletown, DE
Todd is always good
Always on time and proficient. He explains what he did/is doing and why.
Mario D, N Topsail Beach, NC
Freezer Ice maker replacement.
Fednel & Arben were terrific. Arben, although NOT his fault, arrived 3 & 1/2 hrs after the scheduled time. But, he diagnosed the problem quickly and ordered the parts. On the follow-up appointment, Fednel quickly installed the new equipment, and now, after 3 LONG MONTHS, we finally have Ice again. While we were happy we purchased the extended full warranty, the booking service and the scheduling is, unfortunately, horrible. They canceled, rescheduled, and gave us the wrong appointment times., etc. In addition, we could never check the status online, because the system could not recognize the very number to which it had texted us.?!?!! Getting service was like "root canal." The only way to get response was after calling the Attotney Generals Office, and then waiting on hold with the Warranty Provider for an hour to get a "live person" to inform them that the AG's office was interested in helping us if we couldn't get service. It was very unfortunate, because ONCE your technicians came out, they worked quickly & professionally.
P P, Arlington, MA
