GE Profile Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dishwasher repair
Service tech and service repair great. Jason explained what was wrong and was able to replace the part in the same visit. What could be improved is giving the customer a shorter window of time as to when the service tech will arrive, not a 9 hour window.
Jerry L, Lewes, DE
No problems
Technician diagnosed problem, ordered part and returned to replace the part. Everything works. Wish Assurant was as efficient in their communication as Sears Home Services is.
Robert M, Spring Hill, FL
Service Technician
He was very knowledgable and answered all our questions. He took his time in trying to resolve the washing machines problem.
Elizabeth H, Casa Grande, AZ
GE Profile Glass Induction Cooktop issue
Andre is terrific! He quickly discerned that my large burner not working was due to the size of my pan bottom - nothing wrong with the burner itself. Saved me lots of $$$ - thank you Andre!
Ted G, Boynton Beach, FL
Patrick was professional and competent
Patrick was great - he knew what he was doing and fixed the problem quickly. He also spent time with us answering questions about how to get the best from our dishwasher. Sears Home Services, however, gets no stars, for standing me up on 4 appointments over three weeks, and for being no help at all when I called them directly.
Doug B, Olympia, WA
Refrigerator leaking
Carolyn fixed the problem and explained what we need to do to prevent.
Ron F, Cropwell, AL
Great service'
Conrad was knowledgeable and efficient. He put pads down on the floor before he repaired our ice maker. Overall, an excellent experience. Thanks!
Linda N, Sacramento, CA
Professional and friendly
Bryan was very professional and kept me up to speed on what he was doing and what he found. Also provided very useful information on care and maintenance. I highly recommend Bryan.
Joannrick T, Awendaw, SC
Unintended Consequence
Great guy..professional and dependable. Unfortunately he continues to be tapped to do jobs that are outside of his purview. it's amazing he continues to work for such a disorganized company. Has to be frustrating.
Richard M, Fort Mill, SC
Absolute professional
After complaining about prior workmanship from other Sears Associates in the same situations, having David was a sigh of relief. He was a gentleman, professional and the work was done in no time at all. Thank you to David and Sears.
Marylou G, Wexford, PA
