Amana Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator
Ovik is professional, knowledgeable and makes sure the job is done right.
Fred A, Chino Hills, CA
Pleased
He showed up same day I called and fixed the problem pretty quickly would recommend them again
Barbara H, Odessa, TX
Knowledgeable and a gentleman
Leroy is Very pleasant and timely. He Knows his stuff and
Albert T, Philadelphia, PA
Stove repair
Very good repair person. Knowledgeable and experienced. He was kind and friendly.
Amy A, Peninsula, OH
Fix my heater
He was very polite and he came to the house when he said he was .
Jeanette M, Whittier, CA
Excellent friendly service
James was prompt, efficient, even cleaned up after repair! He was also conversational, and helped me with alternative way to pay online.
Vivian S, Knoxville, TN
Service person
Very pleasant and explained everything that was wrong and what he needed to do . Our ice maker appears to work well so far
Linda M, Burbank, CA
Repair to Amana Washer .
Phillip was very Professional and thorough with explanations of the problem with the Washer. He did several Test runs to make certain that the Service was complete.
Carl T, Irving, TX
Norman was the best part of Sears Home Service
I found it very difficult to get a customer service associate by phone. I am not a fan of the Virtual Assistant. Its understanding is limited. The technician, Norman, listened carefully to my description of the problem I was having, asked me many questions and with that information was able to diagnose the problem and initiate the order for the part needed. There seemed to be a problem with the handoff of the part from UPS to USPS from the updates that I received from both companies. Sears did not provide any updates and actually stopped any communication with me. After about a month the part arrived and I was told it would be another month before it could be installed. Thankfully after about a week I was offered an appointment much sooner. Norman returned and installed the part. He explained what he was doing and how the problem occurred. He was very careful to clean up upon completion.
Nancy L, Kaneohe, HI
Great work
Very satisfied about the work he did, also he was very professional and would recommend him to others for appliance repairs.
Rusty H, Ore City, TX
