1515 Bohmann Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cynthia S
Amazing technician!! Knowledgeable and great personality!!
Customer service response - Thank you for your review, Cynthia! We're thrilled to hear our technician impressed you with their knowledge and great personality.
Sears Home Services on April 24, 2025
Gina R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 24, 2025
Debra T
Very much appreciated...great service ..on time
Customer service response - Thank you for your positive feedback, Debra! We're happy to hear you appreciated our great and timely service.
Sears Home Services on April 23, 2025
Linda T
John was efficient and very friendly. His appointment time was spot on! Thank you for your service!
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear that John provided efficient and friendly service with punctuality.
Sears Home Services on January 30, 2025
William B
Michael was excellent! He fixed our washing machine quickly, checked out our dryer and did it all quickly and very courteously. He gets 5 stars. One area for improvement would be in your pre-appointment procedures. I received no less than 11 text message reminders of my appointment. These text messages advised that my technician would contact me prior to his arrival to discuss my issues and confirm a time. He arrived unannounced. When I questioned him about promised text prior to arrival he said that on first appointments all he receives is an address, no phone numbers etc. I found all these texts annoying plus they served no useful purpose. Once again, hats off to Michael, great job!
Customer service response - Thank you for your detailed feedback, William! We're glad to hear Michael provided excellent service, and we appreciate your input on the pre-appointment communication process.
Sears Home Services on January 14, 2025
Bill D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
DEE S
John is very friendly, thorough and careful. He visited me twice, once for my issue and a second time for something he found while investigating the initial item. Really appreciate his promptness.
Customer service response - Thank you for your kind words, Dee Dee! We're glad to hear that John's friendliness, thoroughness, and promptness made your experience positive.
Sears Home Services on December 30, 2024
John F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 19, 2024
K F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 22, 2024
Carol W
Very happy with the service.
Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear you're very happy with our service.
Sears Home Services on October 16, 2024
