1515 Bohmann Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Linda Thurston
John was efficient and very friendly. His appointment time was spot on! Thank you for your service!
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear that John provided efficient and friendly service with punctuality.
Sears Home Services on January 30, 2025
William Bartlett
Michael was excellent! He fixed our washing machine quickly, checked out our dryer and did it all quickly and very courteously. He gets 5 stars. One area for improvement would be in your pre-appointment procedures. I received no less than 11 text message reminders of my appointment. These text messages advised that my technician would contact me prior to his arrival to discuss my issues and confirm a time. He arrived unannounced. When I questioned him about promised text prior to arrival he said that on first appointments all he receives is an address, no phone numbers etc. I found all these texts annoying plus they served no useful purpose. Once again, hats off to Michael, great job!
Customer service response - Thank you for your detailed feedback, William! We're glad to hear Michael provided excellent service, and we appreciate your input on the pre-appointment communication process.
Sears Home Services on January 14, 2025
Bill Dunnington
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
DEE DEE SORG
John is very friendly, thorough and careful. He visited me twice, once for my issue and a second time for something he found while investigating the initial item. Really appreciate his promptness.
Customer service response - Thank you for your kind words, Dee Dee! We're glad to hear that John's friendliness, thoroughness, and promptness made your experience positive.
Sears Home Services on December 30, 2024
John Fruit
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 19, 2024
K F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 22, 2024
Carol Wilson
Very happy with the service.
Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear you're very happy with our service.
Sears Home Services on October 16, 2024
Tom McPherson,Sr.
Great service and very personable service rep! Thank you!!
Customer service response - Thank you for your kind words, Tom! We're delighted to hear you had a great experience with our personable service representative.
Sears Home Services on October 06, 2024
Charles King
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 03, 2024
Jeff Jauch
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 01, 2024
