2500 Milton Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Never came to my house
This is the 8th service call for my Refrigerator. It was determined 2 months ago thst it can not be repaired. Replacement department won't replace it with out a senior technician looking at. Always send same technician not a senior technician. Sears just putting off replacing my Refrigerator. What kind of home warranty is this.
Keith H, Beloit, WI
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on June 27, 2024
Not happy
Very insincere, not good customer service, if trained his technicians correctly all the parts would have been ordered.
Kathleen T, Janesville, WI
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 20, 2023
Refrigerator repair
We need Omar to come back because the light no longer works and the some of the pieces were not put back on the top of the refrigerator when he adjusted the door. He was pleasant, but the everything is not back to normal.
Wiley C, Beloit, WI
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on October 07, 2023
Now my system isn't working.
Very pleasant. System was working but after service it isn't. Now I have to wait for 2 1/2 weeks for a return call. Wouldn't recommend.
Renee M, Deerfield, WI
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 10, 2023
