2500 Milton Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent serviceman!
Shaun is polite, friendly, listens to your problems, explains things to you, and fixed my machine and is running great!! Thank you Shaun😊
Jorine G, Lake Geneva, WI
LG Range
We where pleased with the service and the technician was outstanding.
Brenda C, Lake Geneva, WI
Refrigerator repair
My technician Richard was On time, informative, and friendly.
Tracey H, Fort Atkinson, WI
Service Provided
Repair Tech was very helpful and walked me through process of ordering part needed.
Edward P, Beloit, WI
Kenneth
Service was the best he could do stove was not working at all.
Kenneth F, Beloit, WI
Communication
Anthony seems to be a great guy but he did not inform me of all the issues. There was dead mouse in my furnace and Anthony did not tell me about it. This caused my Home Warranty claim to be denied. I was completely caught off guard with the denial. I believe Anthony is very qualified tech. I would not recommend Sears Home Service to anyone! I called a local company and the tech was here within the hour and the AC was fixed in 30 minutes. No damage from the mouse. Took me 6 weeks to deal with Sears Home Service. No AC half of the summer.
Kenn&matt B, Janesville, WI
Service call
Very professional. Explained problem and fixed it in a timely manner.
Latoya W, Beloit, WI
Recent freezer repair
Overall, David did a good job repairing our refrigerator freezer. He replaced the gasket on the freezer drawer assuming that was the cause of the high temperature in the freezer. He was friendly enough but unkempt. His shirt was untucked which wasn't very professional looking. He also tends to mumble which, for a person with some hearing loss, required me to ask him to repeat himself several times.
Joe U, Whitewater, WI
David Repair Tech
The technician was very respectful but had limited knowledge as far as what part of the machine was causing the high pitched sound when you start the wash cycle so the problem was unresolved
Celeste Miller, Delavan, WI
Not sure what he figured out.
The AC unit is doing the same thing today that it did before. Not keeping up with the thermostat or shutting down. Not exactly sure.
Curtis B, Janesville, WI
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on July 27, 2023
