9 E Valley Mall Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very knowledgeable
Lots of tips to get the most out of my appliances.
Kimberly T, Yakima, WA
Professionalism
He was professional and polite, and knowledgeable. The service was completed as far as he could work on the job. Thank you for sending him to do our appliances.
Melissa W, Selah, WA
Great and informative service
Great service. Very personable and knowledgeable about his job, never felt rushed.
Sonia N, Yakima, WA
Dryer
Very good service, ensured us what was wrong. Cleaned and fixed the part. Thank you.
Christina D, Granger, WA
DRYER
He was so good about explaining what was wrong with my dyer. He was very professional. I was so glad to get it fixed. I would just like to say that I was not happy with the scheduling of my appointment. It wasn't scheduled for two months. The day it was scheduled, it was canceled until the next day. I was not happy with waiting for two months without a dryer. Not the repair person's fault.
Cheryl L, Wapato, WA
Alberto
Arrived on time. Explained what he was doing and why. Discussed the machine operation. A very good service call.
Caryn W, Yakima, WA
Washer still not fixed
The tech showed up cleaned out the filter said my machine is good to go and it still isn't spinning the clothes properly they are soaked. Can he come back?
Beatriz C, Othello, WA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 07, 2023
home repair
michael the technician is a super nice person and always willing to help, the sears home service is a joke ever time i call with my question and concerns they always tell you their nothing to do, this is the second time they come to fix my hood range and the problem still the same as they don't allow the technician to touch my hood range, i also being waiting for over 3 months for my fridge to get repair and still waiting,terrible service and i'm still waiting for a supervisor to call me back after 2 weeks and nothing.. not happy with the service
Ibis G, Yakima, WA
Customer service response - Dear Ibis thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on November 12, 2024
Dustin D legal action
Zero rating. He forged my signature. He never showed. Unless this issue gets resolved immediately we will pursue legal action for the forgery. This guy needs to be fired.
Lester S, Yakima, WA
Customer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 22, 2024
Crappy service
Didn't even knock! Was on my property 2 whole mins and then had nerve to say I denied job! You didn't even try! I have cameras! I have proof! DO BETTER! I wasted the whole day waiting!
Rachel W, Yakima, WA
Customer service response - We would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on August 02, 2024
