301 Southcenter Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator Service
Jordan was well informed on the issue, worked quickly on identifying the problem and fixed it. Great service!
Dean C, Maple Valley, WA
Washing machine repair
Brandon was on time and did a great job fixing our washer. We appreciate his help very much.
Debra A, Burien, WA
Great work
Brandon was knowledgeable and worked efficiently on my washing machine.
Corey, Kent, WA
Public schools system
Happy with the job done, the guy explains, answer questions. Thought me how to self clean, takes extra mile
Elena A, Kent, WA
Satisfied customer
Very professional, the job was done in a more than reasonable time. Great customer service, no complaints.
Shakira S, Kent, WA
Great Tech
Brandon was a very knowledgeable tech. Provided outstanding customer service, explained the issue and what it would cost.
Mark T, Kent, WA
Dryer
Technician was very prompt & efficient. He couldn't find the cause of noise but after he reassembled the dryer you couldn't hear the noise. Thank you
Linda Z, Renton, WA
Service excellent--but procedures terrible
Brandon the technician did a fine job. He was pleasant and patient and got the work done. That was a bit of a relief because it had been difficult to communicate about this appointment. Since my only personal contact was with the merchant (Albert Lee) and the appliance is an Electrolux, I had no idea I would be dealing with Sears. I received emails from Sears about the appointment more than once a day, but had no way to ask questions. The process was impersonal to the max, not very comforting to a customer who has problems with a brand new appliance.
Paul A, Kent, WA
good service
Robert M was on time, quick, efficient and cleaned up thoroughly. He also explained what the issue was and how to prevent it from happening again and how to get the best performance from our appliance in the future.
Lawrence B, Renton, WA
Knowledgeable
Resolved my issue and gave me credit for previous call which I really appreciate.
Samantha B, Des Moines, WA
