301 Southcenter Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sam McKelvie
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 01, 2025
Julie Westhoff
The ecperience was great and fixed my washer
Customer service response - Thank you for your 5-star review, Julie! We're happy to hear that your experience was great and your washer is fixed.
Sears Home Services on March 30, 2025
Tony Jones
He was very knowledgeable of the equipment
Customer service response - Thank you for your 5-star review, Tony! We're happy to hear that our technician was knowledgeable about the equipment.
Sears Home Services on March 24, 2025
Claire Fox
My technician, Brian, was very efficient. I could tell he was very skilled. He immediately adjusted to the status of my needs - it was a repair, not just an estimate - and he was very careful not to damage my home as he pulled the stove out to install the part. I would recommend your services.
Customer service response - Thank you for your 5-star review, Claire! We're happy to hear that Brian was efficient, skilled, and careful during the repair.
Sears Home Services on March 23, 2025
Pat Stougard
Polite and quickly diagnosed problem returned when parts were available.
Customer service response - Thank you for your 5-star review, Pat! We're happy to hear that our technician was polite and quickly diagnosed the problem.
Sears Home Services on March 20, 2025
Larry Gores
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 18, 2025
R Kerby
Sears Home Services and the Service Technician provided exceptionally awesome service I repairing our Whirlpool Clothing Drying machine! The Service technician, i.e. Brian was very efficient in determining the issue with our machine; ordering the repair part; and subsequently repairing our Dryer!
Customer service response - Thank you for your 5-star review, R Kerby! We're happy to hear that Brian provided efficient and exceptional service in repairing your Whirlpool dryer.
Sears Home Services on March 16, 2025
Elly Hopkins
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 11, 2025
Ingrid Johnson
Very knowledgable technician. Great job. I have had over 20 years of experience with Sears repair. However, this is the last year I will be using Sears because of your horrible scheduling system. I am currently being harassed by your AI and it has incorrect information.
Customer service response - Thank you for your 5-star review, Ingrid! We're glad to hear the technician was knowledgeable and did a great job. We apologize for the inconvenience with the scheduling system and appreciate your feedback.
Sears Home Services on February 19, 2025
Nathan Spitler
Ritesh was great, explained the issue and the fix well. Work done efficiently and effectively.
Customer service response - Thank you for your 5-star review, Nathan! We're happy to hear that Ritesh provided great service, explaining the issue and fix efficiently and effectively.
Sears Home Services on January 27, 2025
