301 Southcenter Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (343 reviews)

Claire F

March 23, 2025

My technician, Brian, was very efficient. I could tell he was very skilled. He immediately adjusted to the status of my needs - it was a repair, not just an estimate - and he was very careful not to damage my home as he pulled the stove out to install the part. I would recommend your services.

Source: Google

Customer service response - Thank you for your 5-star review, Claire! We're happy to hear that Brian was efficient, skilled, and careful during the repair.

Sears Home Services on March 23, 2025

Pat S

March 21, 2025

Polite and quickly diagnosed problem returned when parts were available.

Source: Google

Customer service response - Thank you for your 5-star review, Pat! We're happy to hear that our technician was polite and quickly diagnosed the problem.

Sears Home Services on March 20, 2025

Larry G

March 19, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 18, 2025

R K

March 16, 2025

Sears Home Services and the Service Technician provided exceptionally awesome service I repairing our Whirlpool Clothing Drying machine! The Service technician, i.e. Brian was very efficient in determining the issue with our machine; ordering the repair part; and subsequently repairing our Dryer!

Source: Google

Customer service response - Thank you for your 5-star review, R Kerby! We're happy to hear that Brian provided efficient and exceptional service in repairing your Whirlpool dryer.

Sears Home Services on March 16, 2025

Elly H

March 12, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 11, 2025

Ingrid J

February 19, 2025

Very knowledgable technician. Great job. I have had over 20 years of experience with Sears repair. However, this is the last year I will be using Sears because of your horrible scheduling system. I am currently being harassed by your AI and it has incorrect information.

Source: Google

Customer service response - Thank you for your 5-star review, Ingrid! We're glad to hear the technician was knowledgeable and did a great job. We apologize for the inconvenience with the scheduling system and appreciate your feedback.

Sears Home Services on February 19, 2025

Nathan S

January 27, 2025

Ritesh was great, explained the issue and the fix well. Work done efficiently and effectively.

Source: Google

Customer service response - Thank you for your 5-star review, Nathan! We're happy to hear that Ritesh provided great service, explaining the issue and fix efficiently and effectively.

Sears Home Services on January 27, 2025

Mark G

January 24, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 23, 2025

Cindy Z

January 21, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 21, 2025

Barbara A

January 16, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 16, 2025

Average Rating: 4.2/5 (343 reviews)