4502 S Steele St Ste 100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thanks Jenn
My mom appreciated your professionalism and service this morning.
Tatanisha and Roxanne, Tacoma, WA
Efficient & kind
Josh was knowledgeable; he had ideas about the problemwith our fridge before he started. He fixed the issue in a timely manner and made some helpful suggestions.
Sherry W, Lakebay, WA
Great!
He was Informative and kind. Thanks for the service today.
Jesse G, Tacoma, WA
Nice guy who knows his stuff
On time, respectful, friendly. Got the job done quickly and cleanly.
Dixie S, Tacoma, WA
Josh is great
Josh was punctual, friendly, informative, and professional. ☺️
Angela M, Fox Island, WA
Refrigerator Ice/water dispenser
Isaac was very professional and courteous. He agreed that the water/ice dispenser was poorly designed and apologized that he could not totally eliminate but did improve the problem.
Duane S, Gig Harbor, WA
Confident, clear, friendly, informative, knowledgeable
Confident, clear, friendly, informative, knowledgeable: He explained what he was doing, analyzed the problem, got it done. He was patient with my questions and he answered them. And he helped us save money. Fred
Fred Mayovsky, Tacoma, WA
Washer repair
Fast, courteous, got the job done. Very pleased with the experience.
Michael P, Tacoma, WA
Washer Diagnosis
Brian very kindly delivered the bad news that our 6 year old LG washer had a bad bearing, the repair of which was greater than the cost of a comparable new machine. This situation is the norm, said Brian. Appliances currently in use have an expected life of 7-10 years.
Diane S, Vashon, WA
Overall Service from Sears Service Center
This has been the worst service in my life . I was without a refrigerator for 2 weeks . I had to buy ice every day at least 4 bags a day and deal with a wet floor every day plus I had to throw out all my freezer food so that is costing and has cost me a bundle of money. I purchased that refrigerator from Sears in 2019 and I am by my self . Plus I pay about $85 a month for 210 warranty service . I will be exiting from your services as soon as I know my refrigerator is not going to break down again . Horrible and Horrendous service . I am quite disappointed and dissatisfied with my experience. 2 weeks without a refrigerator is unacceptable.
Evette Geer-Stevens, Lakewood, WA
