4700 N Division St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very helpful
Was very pleasant and helped troubleshooting and making sure my appliance worked before leaving
Kristen C, Colbert, WA
Thanks Greg
Diagnosed the problem and gave us good tips for future use, brands etc. on replacement options. But could not order the Bosch parts to fix through your system. Appointment scheduling was misleading, had me enter model/serial so Sears could confirm they could service it, but it turns out this brand/appliance is not supported by your parts systems. Also scheduling tried to upsell me warranty services for this and other appliances when it turns out Sears couldn't even work on this one. Greg was great. Improvements: check model first to save wasted service calls skip the warranty upsell until later, if at all
Charles S, Spokane, WA
Technician
Technician are always awesome Phone and technical support is always no stars. The last two request for service the notifications are all messed up, technician is not informed properly and we get so many messages (some duplicate) that it takes up the space on our phones. Also can't always understand the phone operator or they have no idea what they are doing
Mark M, Spokane, WA
Service
The service by Peter was excellent as he took care of the problem, then after explained what I needed to look for. Great job!!
Christina L, Rice, WA
best as always
pete always takes care of everything quickly, always explains what the issues are and how to avoid in the future... would never use anyone else!
Leslie S, Newport, WA
Efficient, friendly and thorough.
No problems, good service, Robert was enjoyable, knowledgeable and finished the job without delay.
Maggie S, Spokane, WA
Tech visit
Called before he arrived. Seemed to know his work and completed it.
Randal D, Colville, WA
Did a great job
Nice and explained what he was doing. And explained the installers did not hook up to the gas correctly
Adrianne L, Spokane, WA
Washer repair
So kind and knowledgeable. Thank you rocky. Very quick service.
Diana H, Spokane, WA
Great Technician
Rocky was right on with diagnosing our problem, ordering our part and then installing it to make everything work again. Very knowledgeable and quick.
Sarah M, Medical Lake, WA
