3500 S Meridian Ste 900 Reviews
Showing most recent reviews from verified customers of Sears Home Services
jacob mayrhofer
I can’t find his name now, I think it was rikesh? I’m sure I messed that up. He was a superstar! He was in and out in like 10 minutes and fixed my fridge! Thoroughly impressed!!!! And we both agreed that they don’t make them like they used to! lol 25 years old no issues. I have one in my garage that has to be 25 years old lol NO ISSUES! anyway he was awesome.
Customer service response - Thank you for your positive feedback, Jacob! We're delighted to hear that our technician provided quick and impressive service in fixing your fridge.
Sears Home Services on January 19, 2025
Judy Kronick
Fast, friendly and knowledgeable.
Customer service response - Thank you for your positive feedback, Judy! We're delighted to hear that you received fast, friendly, and knowledgeable service.
Sears Home Services on January 12, 2025
Jeannine Mitchell
First, the ease of contacting your service was amazing. The short wait to have a repair person in my kitchen, again so fast! David communicated the day of so he would have the part he needed to accomplish the service. So impressed with his knowledge and swift completion of the repair was 5 start! Thank you, I will call again.
Customer service response - Thank you for your positive feedback, Jeannine! We're delighted to hear that contacting our service was easy and that David provided knowledgeable and swift repair service.
Sears Home Services on January 09, 2025
Wendy Tate
Dave was very professional, extremely knowledgeable, on time, very polite, respectful and very kind! He knew exactly what was wrong and had all tools to fix it and now it works perfectly. And it was a minimal service cost - he saved me $2000! It was very refreshing to see such a professional, kind honest person I’ve tried all kinds of sites for past repairs and this was by far the most efficient, smartest professional one.
Customer service response - Thank you for your positive feedback, Wendy! We're delighted to hear that Dave provided professional, knowledgeable, and efficient service, saving you money and ensuring everything works perfectly.
Sears Home Services on January 08, 2025
Stephen Clark
Ritesh was efficient and professional and readily fixed my refrigerator. Thanks Ritesh!
Customer service response - Thank you for your positive feedback, Stephen! We're delighted to hear that Ritesh provided efficient and professional service in fixing your refrigerator.
Sears Home Services on January 02, 2025
Ranie Feiock
The technician did a good job, but your automated contact center is horrible. You do not recognize my confirmations and threaten to cancel my appointment because of your faulty system. In addition you give me no ability to speak to anybody other than your faulty system. Extremely bad customer service and the worst thing to leave your customers relying on a broken automated system. You should fire the person responsible for such bad service. 👎 This is now the second attempt at repairing my Whirlpool refrigerator. Your technicians did a great job and the electrical supply board was installed quickly. Now I cross my fingers in hopes to not experience any further problems with a short in the refrigerator shutting off its power. Also, your automated confirmation system is now working properly. Thank you.👍
Customer service response - Thank you for your feedback, Ranie. We're glad the technician did a good job, but we're sorry to hear about your experience with our contact center. Please contact us directly so we can address this issue.
Sears Home Services on January 01, 2025
Aundre Merritt
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 19, 2024
Thomas Davis
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 05, 2024
Randall P Miehls
Brandon was very thorough!
Customer service response - Thank you for your positive feedback, Randall! We're delighted to hear that Brandon provided thorough service.
Sears Home Services on November 23, 2024
Shay Short
My technician was knowledgeable and kind. I will never go anywhere else to have my appliances looked at. Totally worth the cost.
Customer service response - Thank you for your positive feedback, Shay! We're delighted to hear that our technician provided knowledgeable and kind service.
Sears Home Services on November 23, 2024
