651 Sleater Kinney Rd Ste 1300 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kathleen Walczak
Always professional and knowledgeable. And since most appliance repairs will not come to our area, most appreciated as well.
Customer service response - Thank you for your positive feedback, Kathleen! We're glad to hear that our professional and knowledgeable service is appreciated in your area.
Sears Home Services on November 27, 2024
DJ Wilson
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 23, 2024
Lloyde Newman
Rep easy to work with and quickly ascertained what was wrong. Rep will return to repair the dishwasher when the part comes in.
Customer service response - Thank you for your review, Lloyde! We're glad to hear that our representative was easy to work with and quickly identified the issue.
Sears Home Services on November 21, 2024
Geonell Denny
Patrick is very knowledgeable, courteous, and very protective of my furniture/walls/floors. I like the advice that he gives to help me maintain my appliances.
Customer service response - Thank you for your positive feedback, Geonell! We're delighted to hear that Patrick provided knowledgeable and courteous service while offering helpful advice for maintaining your appliances.
Sears Home Services on November 21, 2024
Donna Doerer
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 10, 2024
Diane Self
very good
Customer service response - Thank you for your review, Diane! We're happy to hear you had a positive experience.
Sears Home Services on October 29, 2024
Jim Crabtree
Very good tec he explains quite well very professional
Customer service response - Thank you for your review, Jim! We're pleased to hear that our technician provided a professional and clear explanation.
Sears Home Services on October 29, 2024
Shannie B
David was wonderful! He was on time, friendly, and got right to work diagnosing the problem. He came fully prepared with any parts he might need and was able to fix my refrigerator on the spot. This saved me from having to schedule a second repair appointment and he was able to waive my initial service fee as it was applied to the repair. I've used Sears Appliance Repair for many years and they've always been honest, reasonably priced, and easy to book within a day or two. They're also one of the few who can service Samsung appliances in the area. I'm a happy customer!
Customer service response - Thank you for your detailed review, Shannie! We're thrilled to hear that David provided prompt and efficient service, and that you're pleased with our honest and reliable service over the years.
Sears Home Services on October 27, 2024
Joe Gasper
Service was great but they did not call or text as expected before arrival. This caused a missed appointment on the originally scheduled day but a second scheduled day completed the work. Again, no call or text before the technician arrived.
Customer service response - Thank you for your feedback, Joe. We're glad the service was great, and we apologize for the communication issues regarding arrival notifications.
Sears Home Services on October 27, 2024
Kim Mccloud
Tyler was great! He fixed the washer and we are very happy about it!
Customer service response - Thank you for your positive feedback, Kim! We're delighted to hear that Tyler was able to fix your washer and that you're happy with the service.
Sears Home Services on October 06, 2024
