1321 N Columbia Center Blvd Ste 455 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mathew's service
Mathew arrived promptly and did a very professional and friendly job of servicing our kitchen range.
Margaret S, Walla Walla, WA
Very helpful and recommended what I needed to do to solve
Very knowledgeable and explained what was going on and discussed what I needed to do to solve the problem.
Micki W, Prosser, WA
Performance review
Patrick did an excellent job in performing the maintenance check up on my washer and dryer. He went the extra mile with tips that I could do to keep my machines in optimal working condition.
Diane K, Kennewick, WA
Parts replacement
Dennis did an excellent job. Very knowledgeable, showed me how everything works and how to properly maintain my equipment. Would definitely refer to anyone if you can pick your tech that is coming and take care of the job. Satisfied!
Jorge M, Pasco, WA
Maintenance estimate
Very professional with a honest estimate, very good service. I'll use this service again
Russell H, Union, OR
Pat was perfect. He was prompt, professional, polite and nic
I recommend Pat with utmost confidence. He was exemplary in all categorical areas.
Josh S, Benton City, WA
Dishwasher
Matt did great. The roller keeps falling off. Matt bent the cheap plastic clips and crossing our fingers it works. Matt was here for less then 15 minutes. Costly to have to take the ENTIRE day off work as appt was 8-5. This is 2nd time I've had to take days off work. Will not buy another.
Jamie R, Pendleton, OR
Helpful, knowledgeable, friendly and professional
Great experience with Dennis! He was the perfect craftsman, and has somewhat restored my faith in Sears services. He phoned as expected, was on time and did meticulous work! Had decided to cancel my Sears contract because of very BAD experience last week, when I was notified at 8:21pm that the service was to be rescheduled. I had waited all day, going nowhere, delaying dinner, etc. There was no way to speak with a person and the web page still said the technician, would arrive at 8:32pm. The previous technician said the system was down, so he had no way to contact me earlier. The status page I was following showed my address and phone number all day, but kept updating the service time. It also said that I must give 24 hour notice to reschedule.
Genevieve M, West Richland, WA
Great service!
Matthew was in and out. Fixed the dish washer in a very quick manner. Was able to pinpoint the problem and speak to what was broken. Very polite and knowledgeable.
Irina S/ Keith E, Moses Lake, WA
Great Experience
The technician communicated before the appointment, and came early with permission! That never happens, but it was great! He diagnosed the problem in a minute or two of being in the house, and gave me an estimate.
Duane S, Moses Lake, WA
