1321 N Columbia Center Blvd Ste 455 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Service
Sadly we had to replace our refrigerator. However, Rick was early and stayed in touch with us as we were not on the site where the refrigerator was. He was honest about the problems and promptly sent the diagnosis as well as the paid receipt.
Delbert R, Clarkston, WA
Very knowledgeable
Michael provided great customer service and was very experienced and super friendly.
Melissa, Kennewick, WA
Washing machine diagnosis
Our washing machine overflowed, flooding our bottom floor. Upon arrival, Patrick was confronted by a machine sitting in the middle of a chaotic mess because we were in the middle of the water mitigation having torn out carpet and linoleum, and there were noisy dryer fans blowing everywhere. Despite detritus everywhere causing cramped workspace, and a noise level that required near shouting, Patrick remained calm, focused and professional and quickly located the fault. He was a pleasure to work with.
Boris B, Kennewick, WA
Good Service
I very happy with the Technician. It would have been nice if the company would have kept me informed as to approximately when the Tech was going to be here. The Tech said I should have been getting notifications but I wasn't! This was not the Techs fault he did a very good job, was fast and efficient and was very apologetic for a lack of notifications!!
Scott N, Moses Lake, WA
Great technician
Matthew was very professional and knowledgeable. He was great to work with.
Jessie D, Othello, WA
Lew was great, Sears renewal service was not.
When I renewed my policy of more than 20 years the person handling the renewal failed to tell me that he was not renewing the range, but just the dishwasher. Poor way to do buisness!
Keith W, La Grande, OR
Good service
He was very nice and professional. I was sad that he couldn't fix or order parts for my oven though, said they don't make the parts for it anymore.
Rhonda Q, Connell, WA
Kind and helpful
Dennis came in and fixed our washer, cleaned our dryer and cleaned and fixed our dishwasher in less than 2 hrs. Great service technician.
Chandra C, Milton Freewater, OR
Dennis
Dennis is amazing. I'm sure he is one of your most popular employees!
Carole I, Pendleton, OR
Lew's tge best!
Lew is reliable, friendly and thorough. I know my appliances are in good hands when Lew services them!
Helen M, Haines, OR
