27116 167th Pl SE Ste 108 Reviews
Showing most recent reviews from verified customers of Sears Home Services
TRACY M
Ready to cancel my Sears Protection Plan because I had 5 previous visits @ $100 a pop with no repair done. I am happy with the Supervisor & refrigeration person David, who went the extra mile to find out the problem, order the parts, and make another trip back to our home to repair our LG refrigerator all in the same day. Your company should give this man a raise because his exceptional customer service and dedication is the reason we are keeping our Sears Protection plan. All we ever wanted was to get our refrigerator fixed. Thank you so much
Customer service response - We're sincerely sorry for the multiple visits it took to address your issue but are thrilled to hear about your satisfaction with the supervisor and David's dedication. Thank you for recognizing their hard work and for your feedback; it truly matters to us.
Sears Home Services on March 21, 2024
Ray A
Quick diagnosis and in and out efficiently with the repair. Very courteous and friendly.
Customer service response - Thank you for highlighting our quick and efficient service as well as the courteousness of our team. We're delighted to have been of service to you.
Sears Home Services on March 21, 2024
John B
Great service very professional @@
Customer service response - Thank you for your positive feedback; we're thrilled to hear you found our service professional and satisfactory!
Sears Home Services on March 20, 2024
Lynne D
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 29, 2024
Sandy K
Thank you for repairing our microwave. The repairs made were efficient and professionally done.
Customer service response - We are glad to hear that you were satisfied with our services. Thank you for choosing us for your appliance repair needs.
Sears Home Services on February 28, 2024
Sallye G
Very knowledgeable technician, personable also. He gave me a clear explanation of my service problem.
Customer service response - Thank you for your review! We appreciate your feedback and we are glad to hear that our technician was knowledgeable and personable, and provided you with a clear explanation of the service problem. Thank you for choosing Sears Appliance Repair.
Sears Home Services on February 15, 2024
Becky K
Best experience ever!!! When Ritesh showed up he went right to work and said that the knob on the washer needed replacing, but then stepped back and said I’m going to check something else. It was the something else. He saved me so much money and his time. Thanks Ritesh I will be requesting him again when I need service.
Customer service response - Thank you for taking the time to leave such a positive review! We're glad to hear that Ritesh provided excellent service and was able to identify and fix the issue efficiently, saving you time and money. We appreciate your feedback and look forward to assisting you again in the future.
Sears Home Services on January 19, 2024
Augustin M
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Customer service response - I'm sorry to hear about your negative experience with Sears Appliance Repair. Thank you for sharing your feedback, and we apologize for any inconvenience caused.
Sears Home Services on February 08, 2024
Michael N
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Chris C
