27116 167th Pl SE Ste 108 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (98 reviews)

Tricia S

December 01, 2024

Brandon was great! He quickly replaced the heating element and vacuumed out the compartment where lint had accumulated. He was kind and incredibly professional.

Source: Google

Customer service response - Thank you for your positive feedback, Tricia! We're glad to hear that Brandon was kind, professional, and efficient in replacing the heating element and cleaning the compartment.

Sears Home Services on December 01, 2024

Dan W

November 26, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 26, 2024

Rachel T

November 23, 2024

Neel S knew exactly what was wrong with the machines quickly and gave advice on what to do in the future if the problem comes back. I really appreciated his solid advice and professional demeanor.

Source: Google

Customer service response - Thank you for your positive feedback, Rachel! We're glad to hear that Neel provided solid advice and maintained a professional demeanor while addressing your machines.

Sears Home Services on November 23, 2024

Dianne G

November 19, 2024

Tech was great however I’m not happy with Sears. I should never have had someone come out. The part needed isn’t available and should have been known based on the error code provided ahead of time to both the person I talked to on the phone and also via the AI bot.

Source: Google

Customer service response - Thank you for your feedback, Dianne. We're glad to hear the tech was great, but sorry for the inconvenience with the part availability. Please contact us directly so we can assist you further.

Sears Home Services on November 19, 2024

Amy S

November 09, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 10, 2024

R. N

November 05, 2024

Found issue immediately!

Source: Google

Customer service response - Thank you for your positive feedback, Roberta! We're glad to hear that our team quickly identified the issue.

Sears Home Services on November 05, 2024

Mark W

November 03, 2024

Thanks A & E Sears Appliance Repair. Our technician was knowledgeable and helpful, and no parts were necessary, just good and professional advice. Thanks

Source: Google

Customer service response - Thank you for your positive feedback, Mark! We're glad to hear that our technician provided knowledgeable and helpful advice.

Sears Home Services on November 03, 2024

Karen S

October 31, 2024

Timely, friendly, efficient

Source: Google

Customer service response - Thank you for your positive feedback, Karen! We're glad to hear you found our service timely, friendly, and efficient.

Sears Home Services on October 31, 2024

Kevin H

November 03, 2024

The technician was very professional and did an excellent job and cleaned all the dust up around the motor area. He explained to me how often to lubricate the treadmill and how to lubricate it. I was very pleased with him.

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 29, 2024

Jim K

October 26, 2024

Sears and David exceeded my expectations. Highly recommended.

Source: Google

Customer service response - Thank you for your positive feedback, Jim! We're thrilled to hear that David exceeded your expectations and that you highly recommend our service.

Sears Home Services on October 27, 2024

Average Rating: 4.3/5 (98 reviews)
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