27116 167Th Pl Se Ste 108 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great job and personable
Dave rresolved the problem and the appliance is in good working order. Thank you for a job well done Dave!
Michelle, Wa
Great job and personable
David fixed the issue and explained what the core issue was and what he did to fix the problem. Great work David!
Michelle, WA
Awesome
Matias was awesome he explained what he was doing and why. He made sure to tell us what to watch for next time and what we're doing great with. Separate from Matias, the email I got to track when he was coming was hours off. It said he was coming at 1:45 and he ended up coming at 11:00. Luckily I was home.
Kacie H, Covington, WA
Excellent!
I have had so many #Warranty people in here trying to work on this refrigerator and no one could really fix it until David H came today. We'll see if it's fixed, but I think he knows what he's talking about very experienced and professional.
Rita F, Kent, WA
Good
David was a very nice and knowledgeable guy. On time.
Vicki H, Kent, WA
Microwave Repair
David is very knowledgeable, and performs his task in an efficient manner.
Leslie P, Covington, WA
Refused to fix fridge
Fridge still broken. Says HWA Home Warranty declined to cover, and stated so on receipt. HWA states they WILL cover. Almost immediately upon entering, and learning that the compressor was dead, he said it would take him "Hours" and he had 13 other calls he needed to do, and that his "boss" told him don't do it. Then said his "boss" told him home warranty wouldn't cover (even though I have approval in-hand). I used to trust Sears Appliance Repair....not anymore.
Matthew P, Covington, WA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on August 04, 2023
