121 Ne Hampe Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Courteous and efficient.
Tyler quickly diagnosed and fixed the problem. He was courteous and informative.
Timothy K, Chehalis, WA
Dishwasher service
It took too long to solve the problem. I appreciate the parts and scheduling problems but three months?
Ronald M, Westport, OR
Service Review
Ruined the throw rug in front of the washer and dryer with grease and oil. Left old parts for us to dispose of. In the past the technician has taken them with him for disposal. Moved the dryer so close to the back wall it pinched off the vent hose and insisted he hadn't moved the dryer. Arguementive................
Larry M, Chehalis, WA
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on August 04, 2023
Dryer did NOT tumble after Sears Technician left.
Patrick did a good job on servicing eight appliances on the Master Protection Agreement. However on the last one, the dryer, the belt may have fallen off from the electric motor to the clothes tumbler when the technician put the dryer back together again. Sears is a dishonorable company that fails to keep its promises to call back after hours on the phone with about 9 different people and departments. Sears service is just a runaround system to wear out people who need a call back to repair Sears mistake.
William B, Tenino, WA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on March 30, 2024
