364 Swanton Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Emily Wolfe
Tom arrived punctually and was incredibly helpful, friendly, and professional. He diagnosed the issue with my fridge, gave me options, and I never felt pressured to decide on what to do. (I should note that Sears sets up an automated scheduling process that notifies the customer via text more accurately when the repair person will arrive. Otherwise, it’s a fairly vague window of 8-5 on the day of service. Watch your text messages!)
Customer service response - Thank you for your 5-star review, Emily! We're glad to hear Tom was punctual, helpful, and professional, and we appreciate your feedback on our scheduling process.
Sears Home Services on March 18, 2025
Glenn Dukes
Very professional and helpful. Direct and super knowledgeable.
Customer service response - Thank you for your 5-star review, Glenn! We're glad to hear you found our service professional, helpful, and knowledgeable.
Sears Home Services on March 13, 2025
Barbara Jacobs
Randy was personable and friendly and very patient with my many questions. Highly recommend.
Customer service response - Thank you for your 5-star review, Barbara! We're glad to hear Randy was personable, friendly, and patient with your questions, and we appreciate your recommendation.
Sears Home Services on January 23, 2025
Dorothy Hilliker
Jeff was kind, courteous, and very professional. Issue was quickly diagnosed and fixed. Highly recommend!!!
Customer service response - Thank you for your 5-star review, Dorothy! We're thrilled to hear Jeff provided kind, courteous, and professional service, and we appreciate your recommendation.
Sears Home Services on January 19, 2025
Thomas Opar
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 16, 2024
Cheryl Hackett
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
Allison T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 10, 2024
Nancy Eckenroth
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 06, 2024
Mike Gonzales
Excellent service and the service repairman was very nice
Customer service response - Thank you for your 5-star review, Mike! We're glad to hear you received excellent service and that our repairman was nice.
Sears Home Services on October 31, 2024
John Seguin
Very nice and helpful Highly recommend.
Customer service response - Thank you for your 5-star review, John! We're thrilled to hear you found our service nice and helpful, and we appreciate your recommendation.
Sears Home Services on October 17, 2024
