383 Exchange Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (50 reviews)

Trevor W

May 12, 2025

Quick, experienced, and communicative. Tom has done several services for us and has outshined other Sears technicians!

Source: Google

Customer service response - Thank you for your 5-star review, Trevor! We're happy to hear Tom provided quick and communicative service and continues to impress with his expertise.

Sears Home Services on May 12, 2025

James R

May 12, 2025

Scott was fantastic. He was communicative and helpful. Thanks for your help with our dryer Scott.

Source: Google

Customer service response - Thank you for your 5-star review, James! We're happy to hear Scott provided communicative and helpful service with your dryer.

Sears Home Services on May 12, 2025

William H

May 09, 2025

5

Source: Google

Customer service response - Thank you for your 5-star rating! We're thrilled to have met your expectations.

Sears Home Services on May 09, 2025

Christina H

May 08, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 07, 2025

Kimberly P

May 08, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 07, 2025

royal C

May 05, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 05, 2025

Tom B

April 07, 2025

Tom is a great service tech!

Source: Google

Customer service response - Thank you for your 5-star review, Tom! We're happy to hear that you had a great experience with our service tech.

Sears Home Services on April 07, 2025

ron S

April 01, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 31, 2025

Leslie B

March 13, 2025

The technician was terrific - very knowledgeable and helpful. We were very glad to have someone like Jeff to fix the problem.

Source: Google

Customer service response - Thank you for your 5-star review, Leslie! We're happy to hear that Jeff provided knowledgeable and helpful service.

Sears Home Services on March 13, 2025

Carolyn S

January 04, 2025

I think I made a mistake before and only gave Randy 4 stars. He is definitely 5-star. He fixed the problem with the dryer and in the course of doing so discovered a leak in our powder room with water dripping into the cellar. He alerted me so I could call our plumber. Plus he was friendly and kept my husband entertained. Thank you, Randy.

Source: Google

Customer service response - Thank you for your 5-star review, Carolyn! We're delighted to hear Randy provided excellent service and went above and beyond to help with the leak issue.

Sears Home Services on January 05, 2025

Average Rating: 4.7/5 (50 reviews)