383 Exchange Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carolyn Stewart
I think I made a mistake before and only gave Randy 4 stars. He is definitely 5-star. He fixed the problem with the dryer and in the course of doing so discovered a leak in our powder room with water dripping into the cellar. He alerted me so I could call our plumber. Plus he was friendly and kept my husband entertained. Thank you, Randy.
Customer service response - Thank you for your 5-star review, Carolyn! We're delighted to hear Randy provided excellent service and went above and beyond to help with the leak issue.
Sears Home Services on January 05, 2025
Michael McAuliffe
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 08, 2024
Denis Phelps
The repair man Randy was very nice and professional did a great job.
Customer service response - Thank you for your 5-star review, Denis! We're happy to hear Randy provided you with professional and excellent service.
Sears Home Services on December 03, 2024
Cathy F
Excellent service! Super nice. Clear about what he was doing. Everything works now!
Customer service response - Thank you for your 5-star review, Cathy! We're happy to hear you received excellent service and that everything is working well now.
Sears Home Services on November 26, 2024
Kaleigh Duffy
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 14, 2024
George “Scott” Whitlock
Our technician was friendly and knowledgeable. He was able to trouble shoot and fix our oven very quickly.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided friendly and knowledgeable service and quickly fixed your oven.
Sears Home Services on November 07, 2024
judi gates
Quick, efficient and polite. We were happy with our last technician, Randy, and wished Sears had sent him to us first. We were not happy with the Sears company
Customer service response - Thank you for your feedback, Judi. We're glad to hear Randy provided you with a positive experience, and we appreciate your input about the service process.
Sears Home Services on October 31, 2024
Marilyn Jae Lehto
Randy was very professional, polite, informative about continuing maintenance and a just plain nice guy.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 23, 2024
Skip Stuart
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 17, 2024
Raphael Linehan
Experienced, quick to diagnose problem, professional, courteous, personable. A great employee, give him a raise
Customer service response - Thank you for your wonderful feedback! We're thrilled to hear about your positive experience and appreciate your kind words about our technician.
Sears Home Services on October 07, 2024
