383 Exchange Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Raphael L
Experienced, quick to diagnose problem, professional, courteous, personable. A great employee, give him a raise
Customer service response - Thank you for your wonderful feedback! We're thrilled to hear about your positive experience and appreciate your kind words about our technician.
Sears Home Services on October 07, 2024
Richard D
Randy was knowledgeable, efficient and friendly. He is a great asset to Sears appliance repair! Thanks again!
Customer service response - Thank you for your kind words! We're delighted to hear that Randy provided you with knowledgeable and friendly service.
Sears Home Services on September 09, 2024
Joann D
Very personable knowledgeable and took the time to explain things
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was personable and knowledgeable, and took the time to explain things to you.
Sears Home Services on September 05, 2024
Jeff B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 22, 2024
Tina W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 11, 2024
Thomas C
5 rating
Customer service response - Thank you for your 5-star rating! We're thrilled to have met your expectations.
Sears Home Services on July 30, 2024
Eugene R
Tech was prompt and experienced Very happy if this works.
Customer service response - Thank you for your positive feedback; we're delighted to hear about your satisfaction with our technician's promptness and expertise. We look forward to serving you again in the future.
Sears Home Services on July 25, 2024
Martha B
Tom was patient and helpful. He found the problem quickly and made sure it was fixed so we had our refrigerator for July 4th!
Customer service response - Thank you for your kind words! We're thrilled Tom could get your refrigerator up and running in time for your July 4th celebrations.
Sears Home Services on July 09, 2024
Thomas B
Randall arrived on time, diagnosed and repaired the issue on our washer. Great job all around.
Customer service response - Thank you for your positive feedback! We're thrilled to hear Randall provided timely and effective service for your washer repair.
Sears Home Services on July 09, 2024
Phil W
Our technician Scott was prompt, professional and friendly, we were contacted the day of our appointment and notified ever step of the way. A very good experience, highly recommend.
Customer service response - Thank you for your kind words and for recommending our service. We're thrilled to hear Scott provided you with such a positive experience!
Sears Home Services on June 27, 2024
