6623 Richmond Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer repair
Derrick was terrific, polite and tidy. I rate him higher if I could!
Kathryn McE, Williamsburg, VA
Boom bam boom
Anthony introduced himself, got to work, fixed what he needed to fix, and was gone. He was courteous, knowledgeable, and efficient. he is good in my books.
Demetrius B, Williamsburg, VA
Outstanding
Very professional and identified the problem quickly. Would definitely asked for him by name.
Ronald C, Williamsburg, VA
service person review
Jose is always pleasant and knowledgable and I trust what he tells me about my appliances. Thank you. Kensett Teller
Kensett T, Williamsburg, VA
Refrigerator repair
Service technician was efficient and professional. I would highly recommend him.
Kim T, Williamsburg, VA
Under SEARS warranty - not completed
AHS - home warranty provider assigned A&E to fix our under warranty fridge. Upon arrival, this tech advised the warranty seal had already been broken from a previous repair ( the one that A&E did in 3/2020) and the other company must complete the repair. He left without completing ANY repairs even though my wife showed him where his company was the one who did in 2020. AHS reassigned A&E to return the same day and actually complete the repairs under SEARS warranty, he did not and closed the ticket as REPAIRED. Terrible service, now I know why they went bankrupt.
Brison C, Williamsburg, VA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on August 08, 2023
