4588 Virginia Beach Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jason
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
Esther C
Very knowledgeable & helped trouble shoot problems.
Customer service response - Thank you for your positive feedback, Esther! We're glad to hear you found our service knowledgeable and helpful in troubleshooting the problem.
Sears Home Services on January 09, 2025
Jim H
Mark was very through and addressed all of my concerns about the repair.
Customer service response - Thank you for your positive feedback, Jim! We're glad to hear Mark was thorough and addressed all your concerns about the repair.
Sears Home Services on January 06, 2025
Katherine O
Mark was excellent . He diagnosed the problem and took all the steps to fix it. He explained what he was doing and ensured everything looked good. We were very happy with his service!
Customer service response - Thank you for your positive feedback, Katherine! We're glad to hear Mark was excellent, thorough in his work, and that you were happy with his service.
Sears Home Services on January 05, 2025
Robin C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 05, 2025
Brad P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 01, 2025
Steve G
Very honest, businesslike and offered some strong recommendations on fixes, should I experience the same thing again.
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear you found our service honest and businesslike, and that the recommendations were helpful.
Sears Home Services on December 30, 2024
Kay T
Technician was professional, courteous & fixed my washing machine problem.
Customer service response - Thank you for your positive feedback, Kay! We're glad to hear our technician was professional, courteous, and resolved your washing machine issue.
Sears Home Services on December 25, 2024
Skip C
Robert was great - arrived as scheduled and repaired the icemaker. * On a separate note, I was NOT notified that my scheduled appointment for Friday Dec. 20 was cancelled. ** On a third note on your many emails to ask if I wanted to reschedule or cancel my appointment it would have been nice to have a CONFIRM APPOINTMENT OPTION as a button. Have a great Holiday Season!
Customer service response - Thank you for your positive feedback, Skip! We're glad to hear Robert was great and repaired your icemaker. We appreciate your suggestions regarding appointment notifications and confirmation options.
Sears Home Services on December 25, 2024
Michael M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 16, 2024
