4812 Valley View Blvd Ne Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (438 reviews)
Adam
April 19, 2025
Overall rating

Adam came on a Saturday and took care of me.

William K, Christiansburg, VA

Wonderful Service
April 18, 2025
Overall rating

Great service. On time and fast! I was very pleased with this service.

June S, Forest, VA

Repair refrigerator
April 17, 2025
Overall rating

Completely satisfied and he was very polite and friendly and professional

Kenneth S, Moneta, VA

Great
April 17, 2025
Overall rating

Polite, informative and efficient. Daniel resolved my appliance problem. His trainee was also very nice, and from what i observed, Daniel seemed like a good teacher.

Cynthia L, Blacksburg, VA

Excellent Service Provided by Roy
April 16, 2025
Overall rating

Roy was nice and friendly and knew what he was doing. He found the problem very quickly and fixed it. Very satisfied with Roy's visit and service.

David K, Rustburg, VA

Service call
April 14, 2025
Overall rating

Excellent technician. Works hard to get the job done and meet the customers' expectations. For the record, the AI software is the least efficient I have ever worked with. For those of us who remember the real Sears service, it is frustrating and disappointing. HQ need people available to talk to customers.

Ron H, Copper Hill, VA

Washer repair
March 10, 2025
Overall rating

Outstanding service, exceptional skills and experience, couldn't have asked for more!

Douglas P, Lynchburg, VA

Washer repair
March 10, 2025
Overall rating

Very efficient and personable. Gave us some helpful tips to avoid this issue happening again.

Gill R, Salem, VA

First Class Service
March 10, 2025
Overall rating

Nathan was superb. He diagnosed the problem with our frig and order the appropriate parts in about 30 min. When the parts arrived earlier than expected, he offered to come out the next day and even rearranged that day's schedule to ensure he had sufficient time to accomplish the compressor replacement and test it out. We let the frig run empty for 12 hours before loading it with food. Its been running perfectly since Nathan did the repair. I'll happily recommend Nathan and Sears to my friends and neighbors.

Michael M, Huddleston, VA

Nathan
March 07, 2025
Overall rating

Nathan was very attentive to keeping us posted as to when he was coming. He was efficient in doing his maintenance job and very courteous.

Kim S, Bedford, VA

Average Rating: 4.7/5 (438 reviews)