11500 Midlothian Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Daniel K is EXCELLENT
Daniel is an excellent technician. Not only very thorough--the best we have had-- but very informative about the appliances. Would give him 10 stars if I could. (Scheduling is another story very frustrating).
M L, Chesterfld, VA
Wonderful service!
Corin was wonderful! He had to come out multiple times and due to parts needing to be ordered and helped make our experience so much better. He was thorough, thinking outside the box and kept us up to date on what was happening. We had terrible issues with the scheduling system and customer service but Corin was amazing! His service was much appreciated!!
Jonathan H, Powhatan, VA
No repair was needed but he was helpful in explaining
what was going on with our 19 year old GE Frig. Professional and knowledgeable and on time!
John C, Richmond, VA
Service man
Very friendly, polite and knowledgeable. Solved the problem. Very grateful
Patricia G, Richmond, VA
Excellent Customer Service
Mr. Lamon was knowledgeable and willing to help. His customer service skills were excellent and he had empathy for the customer.
Vickie J, North Chesterfield, VA
We were very pleased with Lamon.
Lamon was both very capable and a pleasure to work with.
David S, Midlothian, VA
Service on refrigerator 3/25/24
He came on time!!!! Thank you! Quickly fixed the problem. Very friendly and respectful. I was glad to see that.
Velda Jackson, Chesterfield, VA
Awesome Job
Came in -fixed the washer and went on his way. Working great!!
Wanda G, Jetersville, VA
Excellent Job!
Knew exactly how to resolve the issue. Even the dogs liked him, and they don't like anyone.
Michael, N Chesterfld, VA
Great Service
Once again Albert did a great job of working on my dryer with the hope the issue is now resolved. He was polite, pleasant to talk with and knowledgeable!!
Laurel R, Amelia Ct Hse, VA