100 Newmarket Fair Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Samsung Refrigerator
Great experience. Professional work. Cleaned area as he worked.
Bonny W, Yorktown, VA
Great Service
Very knowledgeable and provided great service, communicated all the way through the process.
Violet H, Smithfield, VA
Excellent service by a friendly, professional repairman
We have a Frigidaire refrigerator that was having some trouble keeping the lower compartment cool enough. Our extended service contract with New Leaf was nearing its expiration date, so I made arrangements for the fridge to be repaired. Ted from Sears Home Services came out and did the repairs, but he also noticed that the door seals on the fridge needed to be replaced. I forgot to mention those old door seals when I first requested the repairs, so Ted made sure he ordered them before he left my house, and he set a return date to install the seals under warranty. Today, Ted came back over right on time and installed the door seals and did a few other things to make sure our refrigerator will cool effectively. From beginning to end, this was a very positive experience. Ted was very professional, friendly, knowledgeable, and punctual. He explained the repairs he had performed so that the average person could understand. Based on my experience, I can recommend Sears Home Services, and I would like to thank Ted for being an excellent service technician.
Troy H, Tabb, VA
Great
Ted was great, very nice pleasant man and good at his job!
Paula O, Williamsburg, VA
Thank you Jose
Jose was so courteous, knowledgeable and efficient. We really appreciate his help. Thank you
Heather F, Poquoson, VA
Excellent service
Very knowledgeable and personable. Will definitely request him for future repairs
X W, Newport News, VA
Exceptional
Luis was a perfect gentleman and obviously a very competent technician.
Fred W, Hampton, VA
Top notch customer service
Anthony customer service is amazing. He is very knowledgeable and thorough. I really appreciate he took the time to educate me on my HVAC system and the current issues it is having. Thanks again.
Vernell S, Newport News, VA
Excellent
Ted was quick and very knowledgeable about this issue going on with our ice maker. I wish all technicians were like Ted.
Larry C, Newport News, VA
j. Dugger
No complaints. Luis was very friendly and personable. Repair was complete in a timely manner.
James D, Newport News, VA
