2312 Wards Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
One Strong Cup of Coffey
Technician sent for washer repair was kind, knowledgeable and helpful.
Customer service response - Thank you for your positive feedback! We're glad to hear that the technician was kind, knowledgeable, and helpful during your washer repair.
Sears Home Services on January 02, 2025
Shellie Van Nieuwenhuise
Craig is an amazing repairman! He's professional, very pleasant, knowledgeable, hard-working, efficient and effective in his work ethic. Other repair people are quite competent, but there is something about Craig that is above and beyond. It's great that you have utilized such a good subcontractor company.
Customer service response - Thank you for your positive feedback, Shellie! We're thrilled to hear that Craig exceeded your expectations with his professionalism and work ethic.
Sears Home Services on December 16, 2024
Bill Shelor
I am 67 and have trusted the Sears name/ reputation since I was a teenager. David lived up to that completely!
Customer service response - Thank you for your positive feedback, Bill! We're glad to hear that David upheld the Sears reputation you've trusted for so long.
Sears Home Services on December 15, 2024
Gayle Irby
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 16, 2024
Nancy Johnson
The dishwasher man, David, came to fix my dishwasher this morning. He fixed it in no time and set me up with a warranty plan. He was very nice, helpful, and so professional. I am so glad I called Sears Appliance Repair!
Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear that David was nice, helpful, and professional in fixing your dishwasher and setting up a warranty plan.
Sears Home Services on December 12, 2024
Amber Newman
David notified of arrival and was able to quickly identify the issue.
Customer service response - Thank you for your positive feedback, Amber! We're glad to hear that David promptly identified the issue.
Sears Home Services on December 01, 2024
Karen Schramm
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 01, 2024
Ryan George
I was impressed that we could get an appointment on Black Friday, when I requested the service call on Thanksgiving. Our tech was conscientious and candid. He gave us good information for next steps and left the workspace clean.
Customer service response - Thank you for your positive feedback, Ryan! We're glad to hear that our tech was conscientious and provided helpful information while keeping the workspace clean.
Sears Home Services on December 01, 2024
Dennis Jennings
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 01, 2024
Debbie Ange
Our technician (David) was very polite, punctual and definitely knew his job, well! Thank you!
Customer service response - Thank you for your positive feedback, Debbie! We're glad to hear that David was polite, punctual, and knowledgeable during your service.
Sears Home Services on November 27, 2024