10101 Brook Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Good experience
Excellent customer service. He was very polite and helpful. He gave us a detailed explanation of his findings
Kristen D, Mechanicsvlle, VA
Kenmore Elite washer leak
Danny quickly diagnosed the problem and made the repair. Excellent service!
Glenn S, Mechanicsville, VA
Dryer
Very nice young man respective give him 10 points
Shirley L, Richmond, VA
I'm not sure what this is.
Darryl was very helpful and polite. He has helped us before and we are always pleased with his service.
Robert B, Bumpass, VA
Broken dishwasher
Mahmood was excellent. As soon as he walked in he noticed the dishwasher was not level and put in crooked, this was installed by Ryan Homes. Told us that the back of the dishwasher was higher in the back and that is why the water was leaking out the front. Mahood installed the item to be replaced. Checked all connections. Leveled the dishwasher in place. Checked for leaks. Now everything is working fine. Thank you Mahood.
Deborah M, Ruther Glen, VA
Appliance Mechanic
Daniel provided excellent Customer Service and provided me with knowledge of the problem and how he would it. Kudos !!!
Charlie P, Glen Allen, VA
Great service experience
Great communication from beginning when we placed the service call they to completion. Jaekwon called when he was on his way, was pleasant, efficient and quick with the icemaker installation. First time and problem has been fixed. Thank you!
Karin A, Mechanicsville, VA
Great job
Anthony was very professional and great attitude thank you for your help #thumbsupgreatjob...
Albert T, Quinton, VA
Technician
We were pleasantly surprised and pleased with the young man, Tyrese, who came into our home to repair our refrigerator. He was without a doubt very professional and friendly. He performed the required service efficiently and without hesitation. Thank you for hiring such a personable and capable employee. Thumbs up to Tyrese!!! Will request his service when we are in need of another repair. He's a keeper!!!
William M, Mechanicsvlle, VA
Fridge
Jackson was great. Very informative, knowledgeable and personable!! I would request if need be.
Susan W, Richmond, VA
