10101 Brook Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washing Machine
Tyrese did an excellent job fixing my washing machine. He put in the new part and the washing machine is working great!
Craig K, Mechanicsvlle, VA
Very knowledgeable. Direct to the problem. He was very professional and nice .
Hikie K, Richmond, VA
Great job
Darryl was Courteous, polite, and very knowledgeable. Took care of me the way I should have been thank you very much. Keep up the good work.
Dean M, Milford, VA
Great technician
I've actually had Tyrese come more than once - he's always respectful, timely? And kind, and he does great work as well!
Keir B, Mechanicsville, VA
Appliances
Extremely knowledgeable on product brand, very respectful, professional and prompt.
Casaline M, Ruther Glen, VA
Great job
Very professional and friendly thank you and did a great job explaining telling me what to expect from the ice maker..
Albert T, Quinton, VA
Excellent
He is a great technician. Knowledgeable, friendly, professional, efficient. Excellent service.
Chris O, Glen Allen, VA
Dryer repair
He arrived in a timely manner and set about locating the problem. In no time my dryer was up and running smoothly again. He was courteous and professional. Would definitely have him back here for any future repairs.
Joyce B, Mechanicsville, VA
Good Job
I appreciated Lamon's professionalism and thoroughness. He vacuumed areas that he felt would be a problem and put the dryer back into its position prior to leaving. The overall experience was good--the needed part was delivered well ahead of the appointment and was the proper part.
Krista S, Ashland, VA
Sticking freezer door problem solved
The freezer on our Lg fridge wasn't opening all the way. Cheikh was very thorough, professional, and courteous. He explained what was happening with our freezer door and how to use it properly (pull it all the way out using the door handle) so it opens as expected. I highly recommend him and Sears Home Services.
Peter V, Glen Allen, VA