12000 Fair Oaks Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent dishwasher service
The tech was able to diagnose the issues quickly on the first visit and was able to order the parts to arrive in less than a week. He was able to get them installed quickly and efficiently.
Robert D, Fairfax, VA
Very Professional
Very happy with service and he made sure we didn't pay for parts still under warranty
Christopher K, Oak Hill, VA
appliance repair
Early and identified the problem and fixed it in short order.
Stephen Z, Reston, VA
Hanif
Hanif was professional and explained what the refrigerator problem might be.
Burton K, Fairfax, VA
Great
Excellent. Competent and cared about repairing the appliance. I wish all the repair techs were as good as majid.
Peter C, Vienna, VA
LG refrigerator
Magid is very professional, cordial, helpful. He gave us a clear explanation of the replaced parts function.
Luis S, Fairfax, VA
Hanif
Very knowledgeable tech with great customer service
Leslie S, Clifton, VA
Jawid was great!
I had a pleasant experience. Jawid was informative and took time to explain the issue with my dishwasher and was kind enough to answer questions regarding the the warranty service and other appliances. My only recommendation is that SEARs provide a 4 hour block option. The eight hour block is not what competitors offer. Thank you.
Jared T, Fairfax, VA
Fixed water/ice dispenser
Was very quick, examined issue and helped get us a slight refund as well. Very helpful and respectful.
Asif S, Fairfax, VA
washing machine repair
Nothing was wrong with my washing machine but Naser showed me how to clean it and let it air out.
Trisha N, Centreville, VA