21000 Dulles Town Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Downdraft repair
Understood the needs, was patient and professional. Believed me when I said the part was buried in the appliance. He also was flexible with the time slot.
Iran N, North Potomac, MD
wonderful employee
Walton was friendly and was very knowledgeable about the products that he was servicing. Sears is fortunate to have him as an employee.
Norman R, Potomac, MD
Friendly, knowledgeable, honest
Super experience with Walton. Only compliments and no complaints!
David K, Potomac, MD
Ice maker
He was very polite, went to work immediately and cleaned up well. He also pointed out that the coils were very dusty and really needed cleaning. I have not had ice or water dispensed for over a year and was living in the 1950's using ice cube trays. I'm optimistic that everything will be perfect!
Kristina H, Ashburn, VA
Homeowner
The tech was very professional. Reached out to his mentor for guidance. Unfortunately it was going to cost more to repair the dishwasher than replacing.
Homeowner, Potomac, MD
Dishwasher
Professional and does good work. Checked all aspects of the unit.
Shaun G, Round Hill, VA
Best Tech Ever
Severino was wonderful. He showed up on time. He was completely knowledgeable and explained everything in a way that I could understand. He was very conscientious! What an amazing technician. I wish we could get him every time we cal Sears!
Lisa R, Waterford, VA
Excellent
Super helpful, friendly, got the job done. Very pleased with Sayed.
Rod A, Round Hill, VA
Excellent!
Jawid was an experience. He was efficient, so knowledgeable, and very, very good. He is also an excellent teacher, he taught me how to better care for my appliances. Please send him the next time I request servicing. The last technician did not have half his knowledge!
Cecile B, Ashburn, VA
Quick Reliable Service
Steven T is an honest thorough technician that knows his stuff.
Pierre G, Purcellville, VA