21000 Dulles Town Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
David LUONG, SPHR
Professional. Knowledgeable. Courteous. Friendly.
Customer service response - Thank you for your positive feedback, David! We're thrilled to hear you had a professional and friendly experience with us.
Sears Home Services on September 02, 2024
Andrea Claytor
It went smoothly and quick. The Tech showed up as stated, has good customer service skills. I'd definitely use them again.
Customer service response - Thank you for your positive feedback, Andrea! We're delighted to hear that everything went smoothly and that you had a great experience with our technician.
Sears Home Services on September 02, 2024
John Cirlos
Mr. Hai was very informative and explained the services provided. He is friendly too.
Customer service response - Thank you for acknowledging Mr. Hai's informative and friendly service. We're delighted to hear you had a positive experience with us!
Sears Home Services on August 30, 2024
Mauricio Paniagua
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 21, 2024
Hussam Elshaer
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 19, 2024
Ramesh Bulusu
Sears was horrible in rescheduling the appointments multiple times. When it was finally scheduled and The service technician showed up - Sayad Feroz, he was awesome and completed the job on time. This rating is for the service technician and not Sears Repair Services.
Customer service response - We apologize for the inconvenience caused by the rescheduling, but are thrilled to hear about your positive experience with Sayad Feroz. Thank you for acknowledging his excellent service.
Sears Home Services on August 07, 2024
Evelyn Naylor
Customer service response - Thank you so much for the fantastic 5-star rating, Evelyn! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 31, 2024
Robert Aziz
Great technician
Customer service response - Thank you for recognizing the quality of our technician's work. We're thrilled you had a great experience!
Sears Home Services on July 31, 2024
Faye Cascio
Mohamed was professional, personable and knowledgeable and was able to fix our dryer in a short time. He kept us informed about the time he would arrive and he was on time. Highly recommend his services.
Customer service response - Thank you for acknowledging Mohamed's professionalism and punctuality. We are thrilled to hear you had a great experience and appreciate your recommendation!
Sears Home Services on July 28, 2024
Nilesh Shah
Customer service response - A big thank you, Nilesh, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 25, 2024
