114 Southpark Cir Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fridge not fully repaired
Told tech the issue with water dispense and he only ordered and fixed sensors and not the water/ice lever
Orson K, Chester, VA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on October 03, 2023
Lamon R
Did do enough to fix problem… we feel they needed to at least pull micro wax out and check inside to see if it could be fixed but didn't … they decided what the problem was from just looking at outside and age of microwsve… not enough to try and solve problem… will never call again and will not recommend…
Linda S, Prince George, VA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on September 22, 2023
Dryer still not working
My dryer is still doing the same thing it was doing
Kg, Va
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 14, 2023
Liar, Moron, and Lazy
1st he couldn't read the address or street sign or what road, where we lived; twice. Then he also said that the wires in the back near the compressor were chewed and couldn't replace them, nothing was chewed. Also said he didn't have the parts that connected to the compressor, they were sitting on the counter less than a foot from him. The technician should be fired, for being lazy, a liar, and a moron! This is the type of world we live in that people want to get paid for doing nothing!
Gregory L, Blackstone, VA
Customer service response - Hi Gregory, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members. If you would like us to look into your situation further, Please email us at [email protected] and will share your experience with our Service team.
Sears Home Services on September 02, 2023
AWFUL just AWFUL
If I could rate this a 0 start I would. Never ever again. This is a joke. They are awful. Never showed up after many times of taking the day off to be here at the house. Would show up when parts weren't here. Would reschedule without my permission. I could never her a hold of anyone. Awful service.
Rebecca G, Charles City, VA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 30, 2023
Scratch
Repair went fine but when he pulled out dishwasher he has scratched my hardwood floors. I would like someone to contact me and I will give before and after pictures.
Marty A, S Chesterfld, VA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 25, 2023
The service was horrible.
This has been the third attempt while I waited all day for the technician to come. I was given a call that they would be by the house before five. They never called back they never showed and they did this twice. I do not know how sears with his grade history could be associated with such horrible customer service however, I will make every attempt never have any new technicians come to my home again through home shield home shield finally has one who has worked in law-enforcement for 37 years I've come to learn that I'm not gonna beg anybody and pay them at the same time take this particular response as a sincere effort to express my disappointment without being inappropriate with my language.
Daniel A Goodall, Chesterfield, VA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 10, 2023
