2001 S Military Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Isaac H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 28, 2024
Sandra M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 28, 2024
Kathy R
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 11, 2024
Robert L
Walter did a very good job. Well done. Merry Christmas to you and yours.
Customer service response - We're thrilled to hear that Alex made your repair experience effortless and satisfactory. Thank you for sharing your positive feedback!
Sears Home Services on August 11, 2024
Timothy M
The Repair Technician was on time, professional, courteous and efficient. He made quick work of the repairs and was pleasant to chat with while working. An overall outstanding experience.
Customer service response - We appreciate the 5-star rating, Timothy! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 01, 2024
george T
On time, very customer focused. Understood the problem immediately, gave us a couple of possible solutions, no pressure, urged us to take the solution we wanted. Fixed the problem quickly. Excellent service call!
Customer service response - Thank you for your positive feedback highlighting our timely, customer-focused approach, and hassle-free solution options. We're thrilled to hear you found our service excellent!
Sears Home Services on July 03, 2024
Rasheedah M
Customer service response - A big thank you, Rasheedah, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 05, 2024
Susan S
Brian was wonderful but dealing with Sears scheduling is frustrating. Trying to schedule maintenance for 5 appliances has meant 5 different service people coming 5 different days and times. It is ridiculous that they can not schedule one person to do all the maintenance on 5 appliances at one time. We are thinking about canceling the maintenance agreement because of this.
Customer service response - We apologize for the frustration our scheduling process has caused, and thank you for bringing this to our attention. Your feedback is invaluable as we strive to improve our services.
Sears Home Services on June 11, 2024
Cindy B
Excellent Customer Service!
Customer service response - Thank you for acknowledging our commitment to excellent customer service. We appreciate your feedback!
Sears Home Services on June 10, 2024
Tomeka T
Awesome customer service.
Customer service response - Thank you for acknowledging our customer service. We strive to provide the best experience for all our clients.
Sears Home Services on May 29, 2024
